JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Engineering Operations:

Maintain and operate all electrical and electronic equipment installed by WNSEnsure 100% compliance with equipment Operating & Maintenance instructionsManage and operate equipment’s where applicablePrevent disruptions due to lack of maintenance and operations

Incident Management and Reporting:

Report critical disruptions within 5 minutes and other equipment failures within 15 minutesComplete and submit incident reports within 24 hours for all equipment breakdowns or failuresRespond to major incidents within 2 hours

Preventive Maintenance and AMC Management:

Implement annual AMC schedules, ensuring completion within the proposed timeframeExecute a 52-week Planned Preventive Maintenance (PPM) scheduleCoordinate with vendors for timely execution of maintenance activitiesNotify WNS SPOC about contract renewals 90 days in advance

Inventory Management:

Manage and update inventory of consumables for Engineering & Maintenance and BMS equipmentParticipate in monthly audits of consumables inventoryEnsure accurate record-keeping and reporting of inventory status

Documentation and Record Keeping:

Maintain up-to-date documentation for all building maintenance activitiesEnsure all records, service reports, and registers are accurate and ready for auditsParticipate in at least 4 audits per month on a sample basis

Premises Repairs and Maintenance:

Coordinate and monitor all scheduled repair activities for WNS premisesEnsure proper vendor follow-up for site mobilization and completionReport on repair activities closure as per Statement of Work (SOW)

24/7 Maintenance Coverage:

Provide round-the-clock maintenance coverage for engineering servicesAttend to and log all calls requiring Operations & Maintenance assistance in the FM Helpdesk

Utility Management:

Assist in managing utilities including electricity supply and diesel consumptionImplement measures for reducing power consumption without impacting service levelsConduct monthly evaluations of energy consumption and track against set targetsContribute to monthly consumption reports with savings analysis

Building Fabric Maintenance:

Oversee the maintenance of building fabrics, including internal fixtures, fittings, furniture, partitions, doors, floor coverings, and decorationsHighlight snags and follow up on their resolution within agreed timeframes

Training and Development:

Participate in monthly process trainings on WNS-defined processes, policies, and technical knowledgeAttend managerial trainings on resource optimization, prioritization, and project management

Documentation and Process Improvement:

Assist in developing and maintaining Standard Operating Procedures (SOPs) and Work Instruction Manuals (WIMs) for technical servicesContribute to the Disaster Recovery and Business Continuity PlansSuggest improvements for process efficiency

Compliance and Audits:

Ensure compliance with regulatory, labor, and environmental regulationsParticipate in audits, striving to avoid major or repeat deviationsMaintain necessary compliance certificates and documentation

Health and Safety:

Implement proper safety procedures for all maintenance activitiesEnsure compliance with health and safety regulations in all technical operations

Reporting and Communication:

Prepare daily and weekly reports on technical services activitiesCommunicate effectively with WNS representatives and other stakeholdersEscalate issues promptly and appropriately

Other Regular requirements:

Preparing and submission of MMRPreparing daily report and sharing with client Ensure all JLL POs are in place before executing jobs Ensure all monthly reports are shared in time Review of incident report before sharing with client Ensure JLL Tools ( E Fit ) implementation and track closures  Ensure all data is uploaded in CMMS as per timelines Ensure all R&M related activities are monitored Ensure to have weekly meetings with team and share MOMClose monitoring of tickets and ensure closed within TATEnsure façade cleaning and water tank cleaning is completed as per schedule Closely monitor PPM activities and ensure completion as per schedule Approving invoices in CAAPS with necessary evidence Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material Working on Site SLA/KPI and ensure submission is done on timeEnsure risks are always highlighted and taken care.Ensure all Audit and compliance documents are updated and available for review as required by client.Ensure 52 weeks calendars is updated and evidences are shared as per timelines.

Requirements:

Diploma or Bachelor's degree in Electrical/Mechanical Engineering or related technical field3+ years of experience in facility management with a focus on technical servicesStrong knowledge of BMS, HVAC, electrical systems, and other building technologiesFamiliarity with energy management and conservation techniquesExcellent problem-solving and analytical skillsStrong organizational and multitasking abilitiesProficiency in MS Office and facility management softwareKnowledge of relevant regulatory compliance requirementsAbility to work flexible hours, including on-call dutiesGood communication and interpersonal skillsExperience in vendor management

This position requires a proactive individual with technical expertise who can effectively manage multiple aspects of facility operations while ensuring adherence to service level agreements and maintaining high standards of safety and efficiency.

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What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Pune, MH

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.