JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Join JLL’s exciting facilities management team in Chicago!  JLL and its strategically engaged vendor partners, Eco-Alpha, Milhouse Engineering, MZI Group, and RJB Properties partner to provide best-in-class facilities management services throughout Chicago Public Schools.  Together our goal is to deliver facility management in support of CPS’s mission to provide a high-quality public education for every child, in every neighborhood, that prepares each for success in college, career, and civic life.

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Program Manager and the Facility Management team with the delivery of quality facility management services through a team of Facilities Supervisor’s and Operating Engineers. This role will coordinate and manage service delivery to ensure key stakeholder satisfaction at assigned facilities. 

 

JOB RESPONSIBILITIES

Support the Regional Program Manager in the implementation of facility management services for assigned facilitiesPrimary relationship manager for Principals, Network Chiefs, and CPS facilities management team member, responsible for monitoring and improving key stakeholder satisfaction for assigned facilitiesCollaborates with CPS facilities department to manage the budget/funding prioritiesCollaborates with Chief Engineers and Zone Chief Engineers to ensure the delivery of maintenance, repairs, and other facility operations services for assigned facilitiesCollaborates with CPS facilities department to manage the budget/funding prioritiesDevelop and implement innovative programs, processes and procedures that improve efficiency, reduce operating costs and/or increase productivity for assigned facilitiesManages performance against established SLAs/KPIs/MetricsConduct and report on special inspections conducted as part of the Quality Management System (QMS)Manage by fact using available data to support decision making and issue resolution to ensure high quality facility management services at assigned facilitiesOversee facilities support team to ensure the quality of facility management services for assigned facilities including the daily delivery of third-party service contractsEnsure all equipment and work orders are documented in the CMMS and facility conditions are properly documented and monitored as part of the facility assessment program and QMSProvide support, development, and management of facilities staff for assigned propertiesServe as key point of contact to resolve escalations from client site leadership and occupants at assigned propertiesOversee the development and implementation of the annual management planOversee preparation and delivery of appropriate monthly/quarterly/annual reporting required by clientProvides professional development and training for assigned support teamAny and all other duties and tasks as assigned

EDUCATION AND EXPERIENCE

Bachelor’s degree or equivalent work experience in Facilities Management with management emphasisMinimum of 8 years industry experience required either in the K-12, higher education, corporate environment, or as a third-party service provider or consultantAchieve results through others - strong organizational, management, supervisory and interpersonal skillsKnowledge of facility management services, real estate, accounting and building systemsExperience managing multiple sites, technical and administrative staff, and key client stakeholdersExcellent customer, computer, managerial, oral and written communication skillsExperience using CMMS, Microsoft Office applications, and building systemsAbility to multi-task and effectively organize responsibilities to achieve assigned facility goals and objectivesAbility to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties to enhance the experience of facility users

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Accepting applications on an ongoing basis until candidate identified.