JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Facility Manager will work collaboratively within the facility management team to deliver integrated facility management services including client relations, capital projects, planning and site work orders in a Manufacturing/Industrial building. 

 The individual we are seeking will play an instrumental part in building and maintaining a transparent partnership and exceptional customer service experience.  The role will manage and coordinate account related deliverables and responds to client satisfaction concerns. 

ESSENTIAL FUNCTIONS

Planning:

 Facilitate the resolution of service delivery issues by working with JLL Sourcing, Finance, and suppliers

 
Relationship Management:

Manage the relationship with site colleagues, Client and JLL leadership (corporate and site) and service delivery partners.Ability to be flexible and work with a diverse team(s)

 
Financial Management

Monitor expenditure, analyze variances and trends and implement resulting action plans, and forecasting year end results, working in collaboration with JLL COEs to improve performance.Effectively develop financial performance metrics and initiatives working in collaboration with JLL COEs and FM / Site Lead.
 

Performance Monitoring and Reporting:

Support KPIs to deliver the right services at the right costs and qualityParticipate as a team member, subject matter expert or team leader as and when required to support Site LeaderMeet timelines and targets set by COESupport FM with non-standard requests from the client.Support the coordination and management of custodial functions for site(s)Coordinate with local contractors and vendors for repair and maintenance of the JLL equipment.Complete reports and perform other administrative duties as required.

 
 
Education and Experience:

Bachelor’s degree in a relevant discipline or equivalent industry experience in a management role (7-10 years minimum). Master’s Degree in relevant discipline, preferred.Sound track record with minimum of 7 - 10 years of Facility/Project Management experienceExperience of managing /working with multi-disciplinary teamsAble to demonstrate a professional career and subject matter expertise within IFM/Soft Services

 
Knowledge, Skills and Abilities:

Able to demonstrate you have successfully managed change and been instrumental in itAbility to develop services and implement new policies and strategiesFirst class interpersonal skills required to develop effective relationships at all levels throughout the business.Proven financial management and analytical skills to ensure the cost-effective delivery of business services across the Client.Ability to work under pressure to deliver against deadlines or unexpected changes at client site(s)Able to manage and be flexible in a fast-changing environment and communicate positive advantages of changeAble to translate customer needs into action and meet needs of customerAble to ensure business continuity and develop appropriate business contingenciesAble to create and implement strategy in own work areaAble to create/promote an environment in which JLL core values are valued throughout the organization, leading by example in these values.A proven manager, able to develop, motivate and lead teams to delivery of business goalsAble to identify and document best practice procedures relating to own work areaAbility to be able to anticipate, identify and resolve problems in a proactive, constructive, and creative fashionDemonstrate sound commercial judgment.Proven financial management experienceHave track record of sustaining effective relationships with customers and external and internal service providersAbility to communicate at all levelsExcellent knowledge and understanding of customer needs.Sound commercial awarenessProven experience of bottom line focus and able to implement in own work area to demonstrate costs savings and efficienciesUnderstanding of the JLL business and knowledge of business drivers and objectives

 

Location:

On-site –Claycomo, MO

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.