Seattle, Washington, USA
3 days ago
facility operations & services manager (Office dependent - Seattle, WA)

Now Brewing – manager, facilities operations and services! #tobeapartner 
  
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. 

This job contributes to Starbucks success by managing all operational aspects of facility support services in the Starbucks Support Center, our corporate headquarters in Seattle, including building and equipment repair & maintenance, Environmental, Heath, and Safety standards execution, janitorial services, and other general operations responsibilities. 

 As a manager, facilities operations and services, you will… 
•    Leadership - Set goals for the work group, develop organizational capability, and model how we work together: 
o    Identify and communicate key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. 
o    Support the implementation of company programs to ensure the success of the Company. 
•    Planning and Execution - Develop strategic and operational plans for the work group, while managing execution, and measuring results: 
o    Perform analysis and planning for capital expenditures and operating budgets for facilities operations and services. 
o    Own operational budget, managing regular financial processes to ensure spend his accurate and within budget.
o    Implement cost reduction strategies while maintaining appropriate service delivery.  
o    Plan and manage business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives. 
o    Plan, implement and operate space and facility services programs across multipurpose workspace environment.
o    Prepare, communicate and educate key stakeholders on changes in policies and practices within the organization. 
•    Business Requirements - Providing functional expertise and executing functional responsibilities: 
o    Develop effective working relationships with the building landlord, vendors, procurement and information technology departments, and with internal customer partners and departments to assess needs and provide services. 
o    Develop preventative maintenance programs and monitor building systems and equipment for end-of-life cycle replacement planning. 
o    Develop, implement, and operate company programs for administrative and facility programs and services including janitorial services and company sustainability initiatives. 
o    Negotiate SSC and company-wide service and supply contracts with vendors. 
o    Oversee delivered services and vendor programs and integrate vendor requirements with company systems to ensure service delivery meets quality standards. 
o    Plan and implement operations and services business continuity and SSC emergency management programs.
o    Oversee execution of Environmental, Health, and Safety standard operating procedures, partnering with cross functional peers to periodically review and update program.
•    Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams: 
o    Challenge and inspire partners to achieve business results. 
o    Conduct and ensure the completion of performance reviews.
o    Ensure partners adhere to legal and operational compliance requirements.
o    Oversee training and development of partners directly and indirectly managed and make effective staffing decisions. 
o    Provide coaching, direction and leadership support to team members to achieve partner, business and customer results.

We’d love to hear from people with: 
o    Development of policies and programs in a growth organization 10 years
o    Facility maintenance management 10 years
o    General office administration 10 years 
o    Management of vendors and service providers 10 years 
o    Managing and developing others 10 years
o    Budget Management 7 years

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.  
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. 
 
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. 
 
Join us and inspire with every cup. Apply today! 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. 

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. 

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.  

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