The successful candidate will join the Facility Operations team to support the Center Maintenance, Operations, and Engineering Contract (CMOE) located at NASA Langley Research Center. The Facility Operations Utility Services Manager will oversee NASA’s Steam Plant, Compressor Station, and a small test operations group. This position reports directly to the Facility Operations Director. All work will be performed with a high standard of quality and professionalism. All safety policies and procedures must be followed. **Responsibilities** The Facility Operations Utility Services Manager must quickly become familiar with all aspects of the compressor station and steam plant systems which include large compressors, large boilers, test operations, vacuum pumps, drive motors and additional smaller support equipment. Additional responsibilities, but not limited to: **Performance Management:** + Substantial working knowledge of operational, financial, administrative and planning functions within a steam generation plant and high-pressure air compressor plant + Knowledge of sound and consistent management practices and principles, including well developed human relation skills + Evaluates deliverables for quality and completeness + Monitor the performance and production of organizations deliverables ranging from physical products of steam and air to reporting and metrics + Establishes and maintains large cross-functional network of resources to assist in providing high-quality solutions for client **Process Optimization:** + Duties also include identifying and implementing process improvements, determining and coordinating required facility upgrades, and producing/delivering technical papers and presentations when warranted + Job requires interpreting goals and priorities into action steps and delegating responsibility for completion; applies broad latitude in regard to methods and approaches but must obtain approval for actions that have policy, service or cost implications + Reviews and modifies standard operating procedures, work instructions, checklists, etc. Considerable experience in evaluating technical projections and group performance information with sound analytical ability to evaluate, propose and execute alternatives **Personnel Management:** + Indirectly manage a team of 50 with 2 direct reports, ensuring efficient project execution + Demonstrated leadership abilities with excellent communications skills + Demonstrated ability to effectively plan, organize and supervise subordinate personnel + Advise staff of company policy expectations + Lead, direct, and audit the work of assigned staff, act as a mentor + Coordinate employee performance reviews + Facilitate and enforce company policies and procedure **Resource provisioning:** + Develops and implements training programs for new and existing personnel + Works with peers across the organization to optimize workforce deployment and ensure continuity of operations + Makes recommendations regarding hiring, discipline and promotion of subordinates, authorizes leaves of absence and overtime, and reviews employee's performance + Evaluates and prepares employee performance appraisals **Compliance:** + Ensure contractual compliance + Ensures work practices are in line with ISO 9001 **Safety:** + Amentum holds safety as a value and maintains a goal of zero incidents and injuries, fostering a work culture of caring for others and self + Ensure organizational safety expectations are met by all employees + Ensure all operations adhere to industry regulations, safety standards, and environmental guidelines **Stakeholder Coordination:** + Understanding of effective customer service principles and techniques + Ability to deal tactfully and effectively with supervisors, subordinates, site senior management and government client **Reporting and Documentation:** + Effective and diplomatic verbal and written communications skills, tact and interpersonal skills + Responsible for preparation and delivery of informal status report and formal contract required reports and metrics to government client and site senior leadership U.S. Citizenship required. Associated technical degree or two (2) years of college with courses in Utilities Technology, Industrial Management or associated disciplines and ten (10) years of related experience, or any equivalent combination of education and experience for a total of twelve (12) years. Extensive knowledge gained through long and varied experience with large boilers, high pressure/high volume air productions, storage and distribution is preferred. Demonstrated leadership ability to supervise and lead teams; maintain good interpersonal relations with team members while meeting time, quality, and cost requirements. Recognizes the importance of customer relations and responding properly to changing customer needs. **Essential Functions** **Work Environment** Office Environment (40%) Facility, Test/Industrial Operations (50%) - May be exposed to high noise levels, safety hazards, hazardous materials and chemicals. Travel between facilities and test operations may bring exposure to loud noise and potentially hazardous equipment operation (10%) **Physical Requirements** Must have sufficient mobility to enter into confined spaces, crawl into or onto various assemblies while maintaining a clear vision of safety is required. (10%) Potential exposure to high noise levels, hazardous chemicals, propellants and the like. (10%) Appropriate PPE and training will be provided for all conditions. Must be able to walk, stand, bend, twist and sit for extended periods as well as climb, crawl, and lift up to 35 lbs. (50%) **Equipment and Machines** Standard office equipment (PC, telephone, fax, copier, etc.) (40%) Safety and Personal Protective Equipment (100%) **Attendance** Regular attendance mandatory (100%) Overtime/work outside normal schedule required ( Travel required (10%) **Other Essential Functions** U.S. Citizenship required. A valid driver’s license is required. Must be able to work in a team atmosphere. Must put forward a professional behavior that enhances productivity and promotes teamwork and cooperation. Grooming and dress must be appropriate for the position and must not impose a safety/risk hazard to the employee or others. Must be able to balance scope, schedule and budget to insure project success. The work environment requires the ability to cooperate and work with individuals at all levels of the company and the client. Must be able to obtain and maintain a security clearance.