Faculty Course Support Specialist-Statistics and Data Science

About the Statistics and Data Science Department

Statistics and Data Science (SDS) is a joint department with three participating colleges including ILR, CALS and Bowers CIS as the lead dean. The department combines the traditional tools of statistics, a solid foundation in probability theory, and the skills of computer science into a single, radically collaborative department. The department offers undergraduate degrees in Biometry through CALS and Statistics and Statistical Science through the College of Arts and Sciences, and minor degrees in Data Science and Actuarial Science. A master’s in applied Statistics and Data Science and a PhD graduate degree program. It is home of the Field of Statistics and is also closely associated with and oversees the Cornell Statistical Consulting Unit.

The Opportunity

The Statistics and Data Science department is seeking a customer-service driven and collaborative professional to serve as our Faculty Course Support Specialist. In this role, you will provide specialized course support and administrative assistance to faculty, lecturers, post-docs, visitors, and the Statistical Consulting Unit. This role requires a high level of confidentiality, discretion, and the ability to manage multiple priorities effectively.

Key Responsibilities:

Provide comprehensive course management support, including:

Preparing course materials

Maintaining Canvas sites and Student Disability Services systems

Coordinating exam sessions, TA meetings, and review sessions

Managing academic integrity cases and special needs accommodations

Coordinate complex travel arrangements and process reimbursements

Handle business-related procurement requests

Prepare correspondence, reports, and other materials with discretion

Support and serve as a backup to the Assistant to the Chair

Conduct the department’s annual Facilities Inventory process

Serve as the Capital Asset representative for the department

This is a full-time (39 hours/week) Contract College position that is based in Ithaca, NY. This position follows a 3:2 campus-to-home hybrid work arrangement after a period of orientation and training. This hybrid work arrangement is subject to change at any time. Work hours are 8am-4:30pm Monday through Thursday and 8am-3:30pm on Fridays.   

What You Need

We are seeking a team member who is detail-oriented, collaborative, and an effective communicator. Additionally, you will: 

Hold an Associate’s degree and 2 to 4 years relevant experience or equivalent combination.

Have experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.

Have experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Utilize excellent communication, organizational and interpersonal skills.

Be detail-oriented and demonstrate sound judgment.

Display exceptional customer service skills and have the ability to handle competing priorities required.

Demonstrate ability to work independently, problem solve and as a member of a team.

Work effectively with a diverse group of individuals including faculty, staff, students and visitors.

Project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.

Be technically adept using a variety of business or technical programs to complete information management or production tasks. (Microsoft suite, OBIEE, Faculty Center, Course Management System, Ed Discussions, Slack, etc.). Familiarity with Cornell financial systems (ex: Concur, PCards

If you possess these experiences and skills this may be the role for you! There are a few other qualifications we would view as incredibly helpful in this role, to include: 

Bachelor’s degree. Advanced knowledge of Cornell systems and procurement policies strongly preferred.

Advanced knowledge of Cornell systems including Faculty Center, Gradescope and Canvas. Familiarity with procurement and travel policies is strongly preferred. Familiarity with Cornell financial systems (ex. Concur, Procurement, eShop, OBIEE).

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

This position is eligible for a hybrid work arrangement. Employees typically perform this role
remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.

This position is based in Ithaca, New York. Employees who work remotely may receive
multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.

Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1 and two floating holidays. Learn more about holiday and accrued time off, visit: https://hr.cornell.edu/about/employment-policy-practice/employment-policies/time-and-leaves/holiday-and-accrued-time

Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.

Visa Sponsorship is not available for this position.

   

University Job Title:

Administrative Asst IV

Job Family:

Administration

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$25.52 - $29.66

Remote Option Availability:

Hybrid

Company:

Contract College

Contact Name:

Jamie Doss

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

Prior relevant work or industry experience

Education level to the extent education is relevant to the position

Unique applicable skills

Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2025-02-24