The Family Facilitator works in close collaboration with the PA Office of Developmental Programs (ODP), PA Office of Medical Assistance Programs (OMAP), Managed Care Organizations (MCOs), healthcare organizations, PCCRC (Pediatric Complex Care Resource Center) staff, families, and community service providers to coordinate and ensure smooth transitions for children with medical complexities moving from hospitals or congregate care settings to home-based living. This role acts as a team lead adept at planning, coordinating, and executing safe discharge plans that address the unique needs of each child. This role also actively participates in supporting the diversion of child placement from community to congregate care settings.
Job DutiesWork closely with Health Care Systems, Managed Care Organizations (MCO), Department of Human Services (DHS) offices to accept referrals of children with medical complexities in need of permanency with a family or family like or community-based setting
Facilitator partners with ODP and ensures that referrals to qualified Medically Complex Conditions providers have been submitted.
Facilitator works with families and County Administrative Entity Offices for registration and waiver enrollment.
Build relationships that engage patients, families, caregivers, and healthcare providers
Organize meetings with the family and key members of the healthcare team to discuss discharge planning and share family’s vision.
Conduct outreach to families, community health related/promotional organizations, hospital/facility social workers, and discharge planners regarding in-home services and options for family-based alternatives to institutional care
Facilitator ensures that the family and child have the necessary in-home supports to ensure a sustainable/safe discharge.
Facilitator collaborates with MCO Special Needs Unit case managers to ensure that the child has needed approvals for in home nursing, durable medical equipment, and home adaptations in place at time of discharge.
Visit facilities and hospitals to meet children, families and
discharge support team
Act as a transitional coordinator until the child has permanency
Provides information and facilitate linkages to community supports, services, providers, service coordinators and advocacy resources to families
Facilitator will clearly document work performed.
Facilitators will complete required data collection per OMAP provided templates
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Position DetailsHours: 8am-4:30pm
On-call: Requires some flexibility to alter standard work hours slightly to meet the need of the program.
Travel: More than 50% - Requires travel to different facilities/hospitals/homes/homes
Required Experience: 5 years of related work experience
Preferred Experience: MSW Preferred, Bachelors Social Work required. Five years experience in Human Services field, experience with children with medical complexities, Intellectual Disabilities systems knowledge preferred.
Other: This role is ideal for a compassionate, self-motivating and proactive individual looking to make a significant impact in the lives of children with medical complexities and their families navigating complex healthcare, social and educational systems
Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity
Full benefits (health, dental and vision) starting on day one
Three medical plan choices, including an expanded network for out-of-area employees and dependents
Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
Company-paid life insurance, short-term disability, and long-term disability coverage
401(k) plan that includes automatic Geisinger contributions
Robust PTO plan in addition to six paid holidays and 32 hours of personal time per year
Up to $5,000 in tuition reimbursement per calendar year
MyHealth Rewards wellness program to improve your health while earning a financial incentive
Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
Education Bachelor's Degree-Social Work (Required), Master's Degree-Social Work (Preferred) Experience Minimum of 5 years-Related work experience (Required) About GeisingerFounded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.
Our Commitment to Diversity, Equity and InclusionGeisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.
Our Vision & ValuesEverything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.
KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
EXCELLENCE: We treasure colleagues who humbly strive for excellence.
LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
SAFETY: We provide a safe environment for our patients and members and the Geisinger family.
Our BenefitsWe offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.