Family Services Worker III (Training Liaison) Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4427895) Apply  Family Services Worker III (Training Liaison) Salary $54,601.00 - $89,031.00 Annually Location Norfolk, VA Job Type Permanent Full-time Job Number 11842 Department Human Services Division Division of Social Services Opening Date 06/26/2024 Closing Date 7/6/2024 11:59 PM Eastern + Description + Benefits + Questions Description The Department of Human Services connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services, Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more. Norfolk Human Services seeks members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment that instills hope and recovery opportunities for the persons we serve. The City of Norfolk's Department of Human Services seeks to hire a Family Services Worker III as the training liaison to Child Protective Services (CPS) and In-Home Services (IHS) programs. The Family Services Worker III-Training Liaison will be responsible for the onboarding, training, and coaching of new and established family services workers in the CPS and IHS programs. The Training Liaison will also provide cross-training to Permanency and Adult Services programs. The Training Liaison is critical to the agency's continuous quality improvement efforts. Department Hiring Salary Range: $52,755.00 - 60,668.25 Essential Functions Essential functions include but are not limited to: + Responsible to onboard new family services workers, coordinate systems access, secure equipment, and create training plans. + Coordinate and provide agency orientation and program level training for Child Protective Service and In-Home staff. + Develop online and in-person trainings and job aids for new workers + Coordinate, monitor and track Virginia Department of Social Services (VDSS) required training. + Serve as a liaison with family services supervisors and programs manager to provide and coordinate job shadowing and on the job training, to include field observations. + Monitor and evaluate performance and progress of staff by reviewing contact notes, service plans, and other documentation. + Offer feedback, guidance, and coaching to improve worker competencies outlined in the VDSS Practice Model. + Coordinate and facilitate family partnership meetings. + Participate in Family Assessment and Planning Team (FAPT) meetings. + Provides training and supervision to student interns. Education/Experience Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. Three (3) years experience in social work / human services Additional Information & Requirements + Valid Driver's License may be required depending on assignment. + Signing Bonus: This position is eligible for a one-time $5,000 signing bonus. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Are you a current or previous City of Norfolk employee? + Yes - I am a current City of Norfolk Employee + Yes - I am a previous City of Norfolk Employee + No - I am not a previous or current City of Norfolk employee 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 04 The expected hiring salary range for this position is $52,755.00 to $60,688.25. Are willing to accept a salary within this range? + Yes + No 05 Do you possess a Bachelor's degree in social work, human services, or related field? + Yes + No 06 How many years of experience do you have in social work/human services? + No experience + 1-2 years of experience + 2-3 years of experience + 3+ years of experience 07 What is your experience level with PowerPoint? + Beginner + Intermediate + Advanced 08 What is your experience level with Excel? + Beginner + Intermediate + Advanced 09 Please describe your experience working with Child Protective Services and In-home Services. 10 Please describe your experience facilitating or attending Family Partnership Meetings, and why they are important. 11 Please describe your experience developing, coordinating and/or presenting training for human services professionals. 12 Describe your experience and skill utilizing social service information systems, platforms, and applications. (ex. OASIS, Compass, SafeMeasures; Escribe, etc.) 13 Do you have experience utilizing technology such as WebEx, Microsoft Teams, or Zoom to conduct or participate in meetings? + Yes + No 14 If you answered "Yes" to the previous question, then describe your experience. If you answered "No" then type "NA". 15 Do you have experience supervising or mentoring staff or interns? + Yes + No 16 If you answered "Yes" to the previous question, then describe your experience. If you answered "No" then type "NA". 17 Please provide the name, email address, and phone number of your current or most recent supervisor 18 Do you have a valid driver's license? + Yes + No 19 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 20 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran Required Question Agency City of Norfolk Apply Please verify your email address Verify Email