Brightpoint (formerly known as Children’s Home & Aid) invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Family Support Specialist serves as the first point of contact for families who apply for center-based Early Childhood services at Brightpoint. The Family Support Specialist is responsible for participant eligibility, identifying the needs of children and families, and coordinating, enrolling and tracking participation in services to maximize the child and family’s well-being. As a Family Support Specialist, you will recruit families with children for enrollment in the program, complete and obtain all essential documentation to validate eligibility, coordinate the placement of eligible children and establish trusting, nurturing relationships with program participants.

Candidate qualifications:

Bachelor’s degree in Social Work, Human Services, Family and Consumer Science, Family Studies or Counseling required.  Gateways Level 5 Family Specialist Credential or equivalent Family Development Credential required. A minimum of one (1) year of experience working with culturally diverse families preferred. Knowledge and understanding of normal child growth/development and parent-child relationships preferred. Valid driver's license, insurance, and a reliable vehicle required. Ability to communicate in both English and Spanish required.

(Candidates without the required degree/credentials may be considered with an approved educational plan)

Job details:

Compensation: Range starts at $27.45/hr for qualified bilingual candidates.  Benefits: Medical/dental/vision insurance, three scheduled weeks of paid time off per year (Spring, Summer, Winter), and additional flexible paid leave that accrues based on tenure; 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here). Location: Classroom setting (1701 West 63rd Street) Schedule: Full-time, hourly; general business hours with some flexibility required for special projects and evening/weekend recruitment events. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).

Where you work matters.

We believe that by building diverse and inclusive teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here.)

We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and learning opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your unique and authentic voice to disrupt the systemic inequality impacting children and families, we encourage you to apply today.  

Click here to review our agency’s Blueprint for Impact.

Brightpoint is committed to the principles of Equal Employment Opportunity and Affirmative Action. All employment activities are conducted in an equal and equitable fashion. The Agency prohibits employment discrimination on the basis of race, color, gender, age, religion, disability, national origin, ancestry, sexual orientation, gender identity, gender expression, marital status, parental status, veteran status, source of income, and any other legally protected category in the recruitment, selection, hiring, determination of salary level and benefits, promotion, demotion, layoff, termination, and other terms and conditions of employment.