As a Family Support Worker, you will work as part of the Short-term Services Program which was developed as an intensive case-management service to rapidly resolve the concrete and referral needs of families entering the Child Welfare System. By successfully resolving these issues within 90 days of admission, families are at a reduced risk for being referred to Long-term CPS. Services are provided in the office, home, school, and community. You will report to the Coordinator of Short-term Services and will work onsite with community-based travel required.

Responsibilities:

Manage a full caseload. Complete all required trainings, participate in supervision with supervisor and attend required meetings and in-services as directed by supervisor. Establish positive and professional relationships with families. Model and demonstrate problem-solving and decision-making skills. Work with SCDSS case managers to identify service needs of at-risk families. Have a thorough knowledge of community services in Schenectady County. Help families obtain services they need by making referrals, providing transportation, accompanying them to appointments, assisting with applications (medical, schools, DSS, etc.). Maintain good working relationships with DSS/Support Unit caseworkers. Complete progress notes or other case record notes promptly. Maintain cultural sensitivity, competence and client confidentiality. Other duties as assigned.

Requirements and Education:

Requires an Associate’s degree and one to two years of related experience, or equivalent education and experience. Must have a valid NYS driver’s license.

Benefits

Health care package: medical, dental, and vision  Tuition reimbursement  Paid time off  Holiday Pay  401 (K) plan  Life Insurance   Loan repayment assistance  Free training/CEU opportunities About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger!  All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.