Learn what makes QTS a unique place to grow your career!
Who We Are:
It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.
As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.
QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.
Who You Are & The Impact You Will Have:
The Federal Project Manager executes critical projects within QTS Federal. These projects will primarily be in two categories: implementation and process development. In implementation projects, the Federal Project Manager will guide customers, partners, and QTS Federal stakeholders through a complex implementation process while serving as the primary point of contact for customer project leadership. This is a critical function that involves orchestrating a variety of stakeholders and coordinating all aspects of a successful data center project delivery. In process development projects, the Federal Project Manager will support QTS Federal Leadership in refining delivery models for QTS Federal products and services. The Federal Project Manager reports to the Federal Operations Manager.
What You Will Do:
Manage and maintain excellent customer relationships. Clearly documenting goals, managing expectations, and managing project outcomes to ensure customer satisfaction and success.
Coordinate data center deployment projects from kickoff to completion. Create and maintain project plans: outlining tasks, milestone dates and allocation of resources.
Understand the operating models of key QTS and QTS Federal stakeholder organizations to promote effective communication. These groups include, but are not limited to: Sales, Facility Operations, Property Development, Implementation, Technology Operations, and Security.
Provide timely and accurate status updates to all customer, partner and QTS Federal stakeholders throughout the project lifecycle.
Own and manage customer project escalations through to resolution, and ensure expectations are clearly set with customer and QTS teams.
Assist in the development and maintenance of project methodology to improve QTS Federal services and offerings.
Support QTS Federal Leadership in process improvement and process development projects as the company experiences rapid growth.
What You Will Need to be Successful:
Bachelor’s degree or equivalent professional experience
5+ years technical project management or service delivery management experience
Experience presenting technical information to executives
Experience with Microsoft 365 suite, specifically PowerPoint, Excel, Loop, Planner and Project
United States Citizenship
Ability to obtain a TS security clearance.
US Citizenship for this position is required by law due to federal customer contracts
Nice to Have:
10+ years technical project management or service delivery management experience
PMP certification or equivalent
Active TS security clearance with eligibility for additional accesses as needed
The Perks (and these are just a few!):
QRest Sabbatical
Employee Stock Purchase
QTS scholarship for dependents
Eagle Club award trip eligibility
Paid volunteer days
Tuition assistance, parental leave and military leave assistance
Total Rewards
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.