The Technical Trainer will be responsible for developing and delivering a comprehensive training program to enable our customers and partners with the required working knowledge to effectively implement, manage, and/or sell the Virtru Data Security Platform. This role will work closely with Virtru’s product experts, architects, and other subject matter experts to deeply understand the technical capabilities of our data-centric security platform, define rigorous learning objectives, and create a highly engaging, hands-on curriculum and content. This role is critical in ensuring our customers achieve maximum value from our data-centric security platform. The Technical Trainer will be a critical contributor to driving deep user adoption, increasing customer satisfaction and retention, and contributing to the business's overall success.

Key Responsibilities:

Develop and deliver a comprehensive training curriculum for the Virtru Data Security Platform through collaboration with product managers, solution architects, and other internal subject matter experts.  Devise a curriculum with detailed learning objectives, supporting course materials, and hands-on labs to accelerate operational comprehension for our customers, partners, and employees. Deliver virtual and in-person instructor-led training workshops that cater to the educational needs of technical users such as system administrators, developers, and data analysts Monitor training session attendance, engagement, and effectiveness, and provide detailed reporting and data-driven recommendations Identify opportunities to scale and automate technical training delivery using innovative technologies and methods Maintain deep technical expertise on the entire Virtru Data Security Platform, including new capabilities, integrations, and best practices Work cross-functionally to support the onboarding and ongoing technical enablement of key customers and partners

Qualifications:

8+ years of experience (cybersecurity strongly preferred) as a technical trainer or instructor in an enterprise software or SaaS environment Strong understanding of adult learning principles and the ability to design effective, scenario-based training programs for technical audiences Proficient with various training delivery platforms and technologies (e.g., virtual classrooms, Learning Management Systems, etc.) Familiarity with containerization, cloud infrastructure provisioning, Linux/Unix administration, and programming languages such as Go Extensive hands-on experience with the implementation, configuration, and administration of complex enterprise software systems Excellent presentation, communication, and facilitation skills with experience delivering highly technical training to both individual experts and cross-functional teams Ability to rapidly learn and master new software products, features, and functionalities Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, digestible training content Bachelor's degree in a technical field (e.g., computer science, software engineering, information systems)

Security Clearance Requirements:

US citizenship with the ability to obtain Secret clearance