Hagerstown, Maryland, USA
8 days ago
FFC Operations Manager

Schedule:

Monday- Friday 5am-6:30pm

Essential Functions:
•Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution.
•Addresses safety issues or trends escalated from inbound/outbound Operations Supervisors.
•Completes safety observations and builds a culture of safety in the work environment by driving the message through supervision.
•Partners with corporate and support functions to determine the daily workload (production volume) for the day ensuring inventory movements in the facility are being monitored appropriately and frequently throughout the day.
•Evaluates staffing needs to meet daily demand working with the Operations Supervisors to appropriately allocate resources to meet the daily priorities and inventory flow. Monitors staffing plan regularly and adjusts as needed.
•Provides inspired leadership for the organization.
•Promotes a culture that encourages top performance and high morale.
•Onboards and trains supervisors overseeing the performance and coaching of supervisors.
•Communicates effectively with inbound/outbound Operations Supervisors regarding business objectives, safety issues, current issues, upcoming events, and demand for the day.
•Reports on key performance metrics to upper management and Store Support Center (SSC).
•Sets Operations Supervisors up for success to achieve or exceed key performance indicators, safety, performance, and budget targets.
•Collaborates with the other operational shifts to ensure consistent processes and expectations.
•Collaborates cross-functionally with Support Managers and Operational counterparts to ensure operational shifts have proper communication, short and long-term staffing plans, and are meeting the customers’ needs.
•Identifies and acts on needs for efficient operations, safety issues, and bottlenecks.
•Reports on key performance and financial figures to upper management and SSC.
•Responsible for the key operations performance metrics of the shift.
•Identifies and assists in implementing process improvements or new processes launched from SSC.
•Attracts and hires talented individuals for the team (including Operations Supervisors, seasonal and full time Team Members).
•Sets goals, communicates clear expectations for associates, and provides timely and constructive feedback.
•Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels.
•Provides resources and support to associates as needed.
•Assists Operations Supervisors with any issues that may arise that need the resolution of management.
•Communicates effectively with associates regarding business objectives or current issues.
•Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable.
•Sponsors and leads associates through change.

Minimum Requirements:
•Bachelor’s Degree - Supply Chain Management, Transportation, Industrial Engineering, Business, or related field
•3 years’ experience in distribution center operations or related area (or 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities if education requirement not met)
•Leadership experience with direct report responsibility, including leading salary level direct reports
•Experience mentoring and coaching others
•Experience leading a team through change
•Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers
•Working knowledge of Microsoft Office
•Working knowledge of warehouse management systems (WMS)
•Experience managing resources, time, and budgets
•Experience using troubleshooting processes to resolve problems
•Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe’s supply chain network facility
•Experience leading others through change
•Experience leading others through change

Pay Range: $81,200.00 - $135,400.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.Health, Dental and Vision insuranceLife and Disability insurancePaid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer timeFlexible spending and health savings accounts401(k) Retirement account with company matchEmployee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needsEducation support programs, including tuition assistance and trade skills scholarshipsBusiness Travel Accident insuranceMaternity and Parental leaveAdoption assistanceLowe's Associate Discount and broad discount platformOther discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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