NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Supply Chain Coordinator.

Under the general direction of the Practice Manager/Site Director the FGP Supply and Admin Coordinator will review inventory; initiate and track orders; receive inspect and distribute orders; fill out damage claims and return orders; keep daily records; and work with accounts payable to ensure our vendors are paid as agreed. In conjunction with Supply Chain discusses plans and adjusts all purchasing-related plans and needs. Reviews pending requisition orders and ensures the department follows corporate supply chain governance and protocols. Acts as a liaison between staff members physicians and other NYULMC staff to ensure all department needs for supplies and services are being met.

Job Responsibilities:

• Creates and maintains an ordering plan for each department for clinical and office supplies
• Responsible for the creation of service Purchase Orders for the financial year based on annual spending projections
• Process orders for maintenance repair and operational items as necessary
• Creates all purchase requisitions for the practice
• Receives all shipments and deliveries to the department and works with the staff to distribute the items to the proper storage location
• Responsible for the maintenance and organization of the supply closets and rooms
• Works with Corporate Supply Chain to review and determine the best purchasing/sourcing approach
• Work closely with Corporate Supply Chain SC to understand who NYUHC’s preferred vendors are what contracts are in place and in what ways they can be accessed
• Assist with the monitoring and determination of effective and efficient supplier performance 
• Works with all service suppliers to coordinate routine maintenance and troubleshooting for nonclinical equipment
• Coordinate with Corporate Supply Chain around supplier activity within the practice to ensure they follow any NYUHC or Corporate Supply Chain protocol around supplier access to key decision makers in the practice
• Conduct various checks and balances for all information contained within PeopleSoft
• Maintain all inventory and PAR stock locations for Departments 
• Maintains accurate well organized up to date files for retrieval of needed documentation
• Recognizes routine problems and recommends suggestions ideas and solutions
• Organizes prioritizes and expedites own workflow and uses independent judgment
• Meets with manager to discuss budget performance obstacles with suppliers and to propose future purchases
• Ability to develop and maintain effective working relationships with physicians staff and patients
• Performs other duties as assigned

Patient Experience and Access 
•  Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission vision and values and promoting excellence in the patient experience during every encounter  
•   Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES Connect Align Respond Ensure and Sign Off
•   Greets patients warmly and professionally stating name and role and clearly communicates each step of the care/interaction as appropriate
•    Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person by phone or via electronic messaging  
•    Proactively anticipates patient needs and participates in service recovery by applying the LEARN model Listen Empathize Apologize Resolve Notify and escalates to leadership as appropriate
•    Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership i e ways to optimize provider schedules how to minimize delays increase employee engagement etc
•    Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
•    Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles

Minimum Qualifications:
To qualify you must have a Bachelors Degree and/or 2 years of relevant experience or an equivalent combination of education and experience. This must include experience with overseeing office activities administering budgets and supervising staff. Complies with regulatory requirements appropriate for position. Experience and competency with varied computer hardware and software word processing spreadsheet database communications and presentation applications. Writing skills to compose and edit logical detailed comprehensive and grammatically correct correspondence. Knowledge of Center policies and procedures. Skill in communicating with patients families physicians nurses staff and peers with diplomacy and tact. Knowledge of medical terminology. Ability to handle matters of highly confidential and sensitive nature. Ability to recognize and identify problems recognize implications and propose alternative solutions. Skill in working independently and in following through on assignments with minimal direction.

Preferred Qualifications:
Office environment. Sitting for substantial periods of time. Bending and lifting weights up to 25 pounds.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $62,400.00 - $68,128.32 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here