Our Client Support Services department have an opportunity for a Fiduciary Technician. This is available on a hybrid basis, offering home working for 3 days, with the other 2 days based in our office in Witham.

As a Fiduciary Technician, you will be securing agreement and settlement of balances with our Clients or markets. Handling & allocating payments and receipts for your own clients which includes unique lines of business, program structures and reinsurance reporting requirements

What can you expect?

Work with Reinsurance professionals across Witham and LondonGain significant experience of working within a technical capacity for a BrokerApply your experience and further development within a role that’s truly progressiveBe part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk

What you will be rewarded with:

Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.Free Parking available a short walk from our Witham officeSupport with study towards CII qualifications and provide opportunities to help you learn and progress in your career

We will rely on you to:

Take responsibility for own workload, including where necessary definition of cases and associated issues.  Work with a high degree of autonomy in relation to more routine aspects, liaising effectively with senior colleagues where guidance or escalation is required.Partner with the Operations Specialists to support with root cause analysis and develop improved process, protocols, and behaviours to improve outcomes in the future.Utilise knowledge of processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due.Liaise effectively with Client Service Support and Guy Carpenter client facing colleagues where necessary to ensure a coordinated approach is taken.Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management such as utilisation of reserves or application of Guy Carpenter credit write back policy and/or processing of complex accounts.Support wider CSS activities where required, including but not limited to quarter review of potential financial exposures, delivery of key performance targets or other significant business objectives.Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.

What you need to have:

Knowledge of currency transactions and Re/insurance concepts and principles, laws and regulatory requirements (i.e, FCA).Track record of successful client account management, relationship management, engagement and development.Successful management of workload; able to manage expectations of all clients and stakeholders.Data management and analytical skills.A strong client focus and good at problem solving to reconcile and unravel payment queries.

What makes you stand out:

Experience of Insurance or Reinsurance accounting and settlement activities.Knowledge of Bureau markets.Exposure to working with currencies.Having provided guidance by mentoring and/or training colleagues.

About us:

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh & McLennan Companies (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people.

The company’s 85,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow Guy Carpenter on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUK@mmc.com to discuss any specific needs.