Field Application Specialist - Food Safety and Quality - Tennessee or Missouri based
BioFire Diagnostics, LLC.
Tennessee or Missouri based Field Application Specialist 1 - Food Safety and Quality Division
Provides solution-oriented customer training, implementation, technical support, and troubleshooting -remotely and at customer sites for bioMerieux Industrial Applications Food Safety and Quality product lines. Plays a strong role in customer satisfaction and retention.
This territory covers MO, AR, KY, TN, MS, LA
Main Accountabilities: Field Application Specialist 1 - Food Safety and Quality Division
+ Coordinate and provide customer product training, implementation support, technical support
+ Respond to customer needs and internal inquiries, including accurate documentation in CRM
+ Provide consistent follow-up to meet customer satisfaction and other key performance indicators
+ Provide efficient territory management, adhere to expense budget and support revenue objectives
+ Travel outside of territory as needed to support overall team and departmental performance
+ Complete all regulatory, departmental and product training as required in role and agreed upon with Manager
Job Qualifications
+ Bachelor’s/Master's Degree in microbiology, biological sciences or similar technical fields.
+ 1-3 years related microbiology, biological sciences experience - preference Food Industry
Skills and Competencies
+ Demonstrate strong leadership skills, able to work independently, effectively multitask to meet deadlines and competing priorities in a fast paced environment
+ Proficient in Windows OS, MS Office programs
+ Exhibit sound decision-making ability, including problem resolution and troubleshooting.
+ Excellent interpersonal, verbal and written capabilities.
+ English fluency required, Spanish language capability is a plus.
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