• Responsible for the end-to-end technology initiatives of the project.
• Ensure system security, data integrity, and availability of information.
• Conduct regular system audits and generate reports on system performance and usage.
• Collect, analyze, and interpret data to provide actionable insights for business strategy.
• Develop and maintain dashboards, reports, and visualizations for various stakeholders.
• Support data-driven decision-making processes across the organization.
• Lead and manage MIS projects, ensuring timely and within-budget delivery.
• Work with cross-functional teams to gather requirements and develop project plans.
• Monitor project progress and adjust plans as necessary to meet objectives.
• Identify opportunities for system improvements and innovations
• Design and implement system enhancements and integrations with other business applications.
• Ensure compliance with industry standards and regulatory requirements.
• Provide customer support for system functional, operational and technical issues.
• Develop MIS process improvements for increased efficiency.
• Maintain and support MIS activities.
• Coordinate with cross-functional teams to resolve complex problems/issues.
• Create and generate reports in a timely and accurate manner.
• Conduct system training to appropriate staff on a regular basis.
• Train users on new applications and upgrades.
• Responsible for Vendor invoice process.
• Responsible for Complete Data backup preparation
• Daily report preparation of complete data from different applications & source
• Billable Data Collection, validation & uploading to WFM application.
• Making WFM improvements as and when required with the coordination of development team.
• Weekly meetings with the WFM team for updating.
• End-to-End support & resolving issues of officials, & internal team during field activity on daily basis
• Preparing process documents & SOP’s as and when required by management.
• SLA & HQ reports preparation on monthly basis.
• Preparation of Invoicing data for meter installation.
• Validating deployment & operation Invoices after validation on monthly basis.
Educational Qualification: Bachelor’s degree or Minimum 3 years’ experience in utility sector for MIS.
Desirable: If any FIR or bad behavior with DISCOM