Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Field Applications Engineer
Teledyne Marine Systems is a member of a group of leading-edge undersea technology companies that have been assembled under the Teledyne Marine umbrella. We include Teledyne Benthos, Teledyne Webb Research, and Teledyne OceanScience on Cape Cod and Teledyne Gavia in Iceland. Our products include underwater vehicles, acoustic modems, acoustic releases, and low frequency sound sources. Teledyne Marine Systems is Everywhereyoulook!
Teledyne Marine Systems is seeking a Field Applications Engineer to join our Slocum glider support team. Duties include technical support to the global 1200+ unit Slocum glider install base, testing and manufacturing support, Slocum glider training, customer glider piloting, conducting Factory / Onsite Sea Acceptance Testing and supporting sales as Slocum glider SME’s through demonstrations , technical papers and other customer outreach.
Applicants must be willing to travel internationally and be capable of work on seagoing vessels.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Deliver Slocum glider service and supportAnswering technical inquiries from customers via website, email, text, phone, etc.Travel to customer sites for testing and service and support as requiredConduct Slocum glider trainingConduct Slocum glider pilotingProduction and manufacturing support for standard and custom buildsFinal testing of gliders before shipmentConduct Factory Acceptance TestingConduct Onsite Sea Acceptance Testing at customer locationsSales and Marketing SupportDeploy and operate gliders at demonstrations & trialsPresent technical papers and talksAttend tradeshows and science meetings to advise on future of product enhancements / improvementsGather customer interest and write application notes (use cases)Onsite visits to customer locationsQualifications/Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
BS in Engineering, Robotics, Computer Science or Oceanography and 2 – 4 years of experience showing ability to diagnose, mechanical, electrical and software issues and provide solutions on complex systems; or equivalent combination of education and experience may be consideredExperience assembling equipment, and or repairing electro-mechanical systemsExperience with small boat, and seagoing experience on large vessels, preferredExperience in operations of Slocum gliders including mission planning / execution and data analysisDetailed knowledge of physical oceanographyExperience working with ocean sensing hardware systems such as Conductivity Temperature and Depth sensors; specifically an understanding of function, ability to diagnose and troubleshoot issuesAbility to creatively solve customer problems and design solutions based on customer needsExcellent communicator, both verbal and written, with strong interpersonal skillsMust be able to travel a minimum of 25% of the time, international and domesticDue to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)Computer skills and knowledge of Microsoft Office products is essential: Excel, Word and Power PointPreferred:
MS or PhD Science or Technical degree desiredExperience with US Navy / Government customers / contractsCandidates must possess, or be able to obtain, a security clearancePrevious experience using Salesforce or other Customer Relationship Management (CRM) toolPrevious seagoing experience on large vessels desiredExperience working closely with customers in sales, customer service, or technical capacityThe physical/mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to handle and move equipment (up to 50 lbs.), at times long distancesAbility to move around in oceanographic vessels and small boats (ladders, tight spaces)Able to work on offshore vesselsAbility to work in the field in adverse weather conditions and adverse working conditionsOccasional work at non-standard work hours or for stretches with only minimal sleepThis position requires periods of working behind a desk, performing tasks on computerSignificant periods of standing or walking throughout the facility to interface with other associatesTravel up to 25% of time via Air/Train/Boat/Automobile for up to 24 consecutive hours
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.