Remote - US, USA
13 days ago
Field Applications Engineer

Company: Ultra Intelligence & Communications

Communications Business

Provide Decision Advantage to Mission Partners Around the World

Join us in our mission to provide the world's military members with the latest, most customizable solutions and capabilities, enabling mission success anywhere around the globe. At Ultra Intelligence and Communications (I&C), we provide critical, tactical capabilities to enhance and accelerate decision-making in the most challenging environments. By joining us, you will experience unrivaled opportunities for growth and innovation and be a part of a dynamic and diverse team that pushes boundaries and drives meaningful change in intelligence and communications. 

Communications Business

By joining the Communications Business within Ultra I&C, your unique talents will be pivotal in shaping global communication for our dedicated warfighters. Your contributions will create cutting-edge solutions that enable precise, timely, and secure exchange of voice, video, and data communications for military applications. These advancements leverage high-capacity tactical radio, advanced waveforms, and state-of-the-art satellite communications technology. 

Job Description The Field Application Engineer will directly report to the Business Development Senior Specialist for DoD and will be matrixed for direct support to the Vice President of Global Sales. The FAE will serve as the conduit between the US and international BD teams and the Montreal-based Engineering Team in a highly collaborative environment. This role serves as a technical voice of the customer to the BD/Sales team and to engineering, product line management and program management.

Roles and responsibilities:

Provide technical support of Ultra Communications LOS and BLOS tactical radio equipment Provides pre-sales or post-sale technical support of company products and systems.Provide, present and interpret design, application and service information to BD staff and customers.Assess and analyzes technical application of Ultra’s products and competing equipment to meet customer needs.Analyze and troubleshoots equipment failures to determine cause and recommends and/or performs corrective action during customer test events and demosPlan and coordinate support of field trials, exercises, demos, and customer engagementsSupport the development of customer briefing materials, CONOPS, OV-1’s, and competitive analysisParticipate in Technical exchanges with government labs, Program Management Offices, operational forces and industry partnersSupport the planning and execution of Trade Shows, Conferences and other industry eventsAbility to articulate unique customer requirements, and identify/develop highly differentiated solutions to overcome complex communication challengesAct as a formal mentor to other field service representatives or field application engineers in the team

Requirements:

A bachelor’s in electrical electronics engineering or computer engineering preferred. Previous technical experience with line-of-sight and beyond line-of-sight communications technologies5-10 years of supporting technical sales in defense industry 5-10 years of experience working with US government procurement and regulations such as contracting, acquisition processes, and DOD budgetsCan obtain US Security clearance equivalent to NATO Secret. US Citizenship required for US Security Clearance. Ability to travel 40% with monthly travel to US and Canadian locations

Desired Skills:

Able to work effectively with geographically and time-separated team members. Strong Radio Frequency background with in-depth understanding of Tactical LOS/BLOS Transport Networks and Software Defined RadiosStrong IP Networking SkillsKnowledge of US Army Air Defense platforms, architectures, and CONOPSTactical communications experience is preferredExcellent oral and written communications skillsExperience briefing senior military leaders and managing relationshipsPrevious experience supporting international technical demonstrations and customer events

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Notice

Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant security clearance or handle export-controlled material as defined by the role's requirements.

Our Benefits

Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:

Annual Bonus - Annual Bonus – Performance RelatedCompetitive Paid Time Off (PTO) package plus 11 company holidaysEarly finish on Friday401K w/ company matchMedical/Dental/Vision BenefitsStudent Loan Assistance ProgramArray of voluntary benefit offeringsDiversity, Equity & Inclusion Statement

At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviors, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible. If you have any issues with your application, please email us at careers@ultra-ic.com.

Reasonable accommodation statement: if you need accommodation for any part of the application process, please email careers@ultra-ic.com.

We abide by the requirements of 41 CFR 60-1.4(a), 60.300-.5 (a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin and for inquiring about, discussing, or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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