Primary DetailsTime Type: Full time

Worker Type: Employee

Title: Field Claims Manager - Crop 

The Opportunity: The purpose of this role is to oversee the operational and technical aspects of the team, ensuring efficient claims handling through best practices. This role involves driving continuous improvement initiatives to enhance quality and service while building strong relationships with both internal stakeholders and customers.

Location: Work Remotely Wisconsin, USAWork Arrangement: This role is fully remote {M-F 37.5 hours}  The salary range for this role is between $104,000-$156,000  

Your new role  

Establish methods and procedures to manage, supervise, and direct the claims operations in a cost-effective mannerSet department goals and policies in conjunction with business plans to ensure objectives are metIdentify, analyze, recommend and implement process improvements in functional areasAchieve specific key performance indicators and strive to find better ways to improve overall service deliveryAct as a critical point of escalation on complex, denied or pending claimsMaintain current knowledge of products and services to provide direction and respond to issuesCultivate positive relationships with internal and external customers to accomplish organizational goalsAssess present and future resource needs for employees and provide the leadership, mentoring and guidance necessary to build and sustain a high performing workforceManage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

Required Qualifications  

Secondary school certification. Valid Driver's License. 

Preferred Qualifications 

Bachelor's Degree or equivalent combination of education and work experience. CAPP Certification

Preferred Work Experience  

Experience in the insurance industry. Experience in agriculture. Experience in farming. Experience in Crop InsuranceBackground in Crop Claims Adjusting

QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide. 

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. 

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: 

Hybrid Working – a mix of working from home and in the office 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis Competitive 401(k) program with company match up to 8% Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice Tuition Reimbursement for professional certifications, and continuing education Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community 

To learn more, click here: Benefits | QBE US. 

Why QBE?  What if you could have a positive impact – at work and in the world? 

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success. 

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. 

Join us now, so you can be part of our success – and we can be part of yours! 

https://www.linkedin.com/company/qbe-north-america/ 

Commitment to Diversity  

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.  

Equal Employment Opportunity: 

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. 

Skills:

Adaptability, Claims Settlement, Critical Thinking, Data Management, Insurance Claims Management, Insurance Claims Processing, Intentional collaboration, Managing performance, Negotiation, Presenting with Impact, Process Improvements, Regulatory Compliance, Risk Management, Sound Judgment, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.