**Description** SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a Government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide. **J** **ob Responsibilities:** + Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identified locations. + Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components. + Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his/her level before elevating to the next higher-level of maintenance. + Prepare systems for operation, including system software loading, operator training, and final system operational checks. + Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama). + Provide technical support for Airmen both on-site and telephonically. + Conduct training as needed. + Support the program Help Desk as required. + Conduct scheduled equipment inventories. + Install software maintenance releases and/or hardware upgrades. + Participate in weekly FSE meetings (prepare site status slides) **Qualifications** + Security+ (Plus) certification + Experience with tactical networks and troubleshooting + In field operator training + Troubleshooting of computer systems and networks + Ability to effectively prioritize and execute tasks in high-pressure environments. + Able to work independently and efficiently with short term deadlines. + Willingness to travel (10%) **Education and Experience:** + Bachelor’s Degree and 3 years’ experience or + Associate’s degree and + 7 years related experience + High School Diploma and 9+ years related experience **Desired Skills:** • Microsoft Office Suite (PowerPoint, Excel, Word) • Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures. • Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite. • Experience in the operation and maintenance of Radar systems. • Experience in the operation and maintenance of Electronic Warfare (EW) systems. • Experience in the operation and maintenance of EO/IR camera systems. • Wireshark data captures Join SAIC and contribute to a critical mission supporting the United States Air Force's defense initiatives! Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2501055 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability