**Description** SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a Government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide. **J** **ob Responsibilities:** + Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at all identifiedlocations. + Install, operate, maintain, and troubleshoot a program of record software application and integrated radios and hardware components. + Perform troubleshooting, fault isolation, and repair to the LRU level for all fielded systems authorized at his/her level before elevating to the nexthigher-level of maintenance. + Prepare systems for operation, including system software loading, operator training, and final system operational checks. + Assist in coordinating the packaging and Return Material Authorization process of non-mission capable systems or equipment to the next higher-levelmaintenance facility (i.e., SAIC AF C-sUAS Regional Support Center (RSC) in Huntsville, Alabama). + Provide technical support for Airmen both on-site and telephonically. + Conduct training as needed. + Support the program Help Desk as required. + Conduct scheduled equipment inventories. + Install software maintenance releases and/or hardware upgrades. + Participate in weekly FSE meetings (prepare site status slides). **Qualifications** + Security+ (Plus) certification. + Experience with tactical networks and troubleshooting. + In field operator training. + Troubleshooting of computer systems and networks. + Ability to effectively prioritize and execute tasks in high-pressure environments. + Able to work independently and efficiently with short term deadlines. + Willingness to travel (10%). **Education and Experience:** + Bachelor’s Degree and 3 years experience or; + Associate’s degree and + 7 years related experience or; + High School Diploma and 9+ years related experience. **Desired Skills:** + Microsoft Office Suite (PowerPoint, Excel, Word). + Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures. + Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite. + Experience in the operation and maintenance of Radar systems. + Experience in the operation and maintenance of Electronic Warfare (EW) systems. + Experience in the operation and maintenance of EO/IR camera systems. + Wireshark data captures. Join SAIC and contribute to a critical mission supporting the United States Air Force's defense initiatives! SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2501623 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability