Field Force Efficiency Spacialist
Samsung Electronics America
Position Summary
Field Force Efficiency Specialist is responsible for Sales Force compensation and bonus calculation from target setting to efficiency evaluation.Role and Responsibilities
Sales Force Management
Define right number of exclusive Samsung representative (promoters) who are dedicated to sell TV and Home Appliance products in storeSet right incentive for Samsung promoters with tactical weekly-base management and analysis of its sales impactEvaluate promoter efficiency daily and weekly base with regard to retail environment, sales dynamics and market share impact Develop clear and transparent tools how to improve promoter efficiency and continuously grow and improve promoter sales resultManage a set of promoter performance KPIs (dashboard) on a regular basis Organize and lead promoter training, evaluate their skills development and upgrade education processField Team Coordination
Develop strategic direction and tactical focuses for field teams of regional merchandisers and trainers Evaluate efficiency of field force, develop and set list of KPIs for their tactical performance managementOrganize and lead merchandisers training to develop their skillsDocuments handling
Initial document assessment, documentary issues handling, pre-approval processing with admin departments Handling all the necessary documentation and hard copy forms, contracts, etc., for the efficient, cost-effective execution in line with company policiesSkills and Qualifications
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