About Emerging Transportation Platforms
Siemens Emerging Transportation Platforms (ETP) is redefining the vehicle market for private and public fleets focused on moving goods, people, and services with a high level of fidelity as they transition to electrification (or other energy modes), including trucking and logistics companies, autonomous driving fleets, service vans, transit bus agencies, and municipal and private fleets.
We are building the next levels of service for electric fleet operations, from charging infrastructure, the scheduling of the vehicles, the cloud platform, and the utility meter – to provide the highest availability and resilience in the market. In this way, we will accelerate the adoption of electric-powered fleets by optimizing the usage of power and making charging seamless and efficient. By managing energy and optimizing utilization rates and vehicle process flow, we will provide the lowest cost of charging possible.
What is this opportunity?
We are seeking a Field Operations Lead, Emerging Transportation Platforms (ETP) to ensure successful on-site operations for an Electrical Vehicle (EV) managed service across multiple countries. This is an expert role for a seasoned professional with growth potential into a leadership role. The lead drives technical requirements from the site into a successful onboarding and quick resolution of escalations. You will have a hands-on approach, walking sites and tackling technical issues in the field. As the lead, you will travel internationally (US, Canada and Europe) as required. You will also work with experts in each country to ensure that local competencies are developed. Your passion and expert knowledge will be the key making fleet electrification successful!
What will you do?
Ensure operations run smoothly in the field. In preparation of each new site onboarding to the managed service: Together with local PM/CPM: Understand scope & contract; clarify scope of works with customer and identify any claims for options / changes post-award. Work with local and global team to ensure that all aspects of technical onboarding are mobilized on time, including comprehensive test plan. Actively guide installation, site testing, commissioning, and onboarding of chargers. Manage Escalations: Take the lead during a technical escalation when remote service operations and service partners have hit a dead end – supporting remotely and/or physically as required. Take a hands-on approach and take control of a situation on site (as required) and/or instruct local personnel with expertise. Make the important calls on when to change out hardware, update firmware etc. Create SOPs (Standard Operating Procedures) for ETP covering Field Operations procedures. Provide training for ETP remote service operation team, CSM and partners on above SOPs. Validate technical competency of local service partners and assists in training of these partners. May engage during bid phase to assess technical risk related to site and interoperability aspects. May provide consulting during sales phase. Recommend and implement staffing / partner model to reduce field operations risk at lowest cost as the customer base evolves. Act as strong team player in the Global ETP Service Operations & Customer Success team.What will you need to succeed?
Bachelor’s degree / diploma. 5+ years relevant experience. A passion to make fleet electrification successful. Deep understanding and demonstrated expertise with charging hardware of various types within NAM and Europe and manufacturers, connected firmware & software, back-end systems and communication technologies; deeply curious to expand current knowledge base. Strong written and verbal communication skills in English; ability to communicate with customer's operational team effectively. Ability to manage a large number of internal and external stakeholders efficiently and effectively. Cover a wide geographic scope initially until business scales (Europe + NAM) Travel: international travel of up to 40% may be required especially during the ramp-up phase.Has a high degree of flexibility and is ready to adapt to a dynamic start-up environment including regularly pitching in beyond the scope of responsibilitiesAssets:
Project Management experience; Project Management Professional (PMP) designation.Communication skills in either: French, Spanish, German.International work experience.Why you’ll love working for Siemens!
Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world’s most significant problems – Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package for regular full-time hires. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused.Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2025, Canada’s Top Employers for Young People 2025.
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About us.
We share our ideas and champion the people behind them.
Siemens Canada is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose, adding real value for customers since 1912. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. As of September 30, 2023, the company has approximately 4,200 employees from coast-to-coast and 33 office and production facilities across Canada. Siemens Canada has a revenue of ~ CAD $2Billion.
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