Field Operations Manager
ABM Industries
**Overview**
The Field Operations Manager, Operations will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations.
**Essential Functions**
+ Establish and maintain strong client relationships with assigned account(s).
+ Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
+ Promote a strong safety culture and safe work environment.
+ Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.
+ Motivate and develop the team while supporting organizational change.
+ Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
+ Perform daily quality control inspections to ensure quality standards are met or exceeded.
+ Adapt departmental plans and priorities to adapt to operational challenges.
+ Perform time studies to optimize operational tasks, schedules, and staff allocation.
+ Look for opportunities to increase revenue by providing additional or periodic services to the client.
+ Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.
+ Special projects and other duties as assigned.
**Required Qualifications**
**_Education:_**
+ Bachelor’s degree or equivalent experience.
**_Experience:_**
+ 3 to 5 years of experience, including 2 years of supervisory experience.
+ Warehouse or Janitorial experience.
**_Licenses:_**
+ Valid state issued driver’s license.
**_Other:_**
+ Ability to adjust work schedule as needed to support the operation.
+ Solid business acumen and basic accounting principles.
+ Working knowledge of OSHA safety standards and regulations.
+ Ability to grow strong relationships across all levels of the organization.
+ Ability to work through ambiguity and maintain composure in a variety of situations.
+ Passion for excellence backed by a track record of accountability, collaboration, and integrity.
+ Ability to effectively lead a staff of direct reports.
+ Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.
+ Ability to work in a fast-paced work environment balancing multiple projects and embracing change.
+ Ability to resolve issues under tight timeframes and pressure.
+ Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
+ Excellent written and verbal communication, team building, and planning skills.
+ Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills
+ Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients.
\#300
REQNUMBER: 106049
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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