Field Operations Manager
Insight Global
Job Description
A School District client of Insight Global is seeking a skilled and experienced Field Operations Manager to join their team. This Field Operations Manager will be responsible for managing and overseeing the installation, configuration, and troubleshooting of desktops, printers, networks, and servers at designated sites. Further, this Field Operations Manager will perform sever setup, configuration and installation. Responsibilities include planning and integrating district networks for various devices, auditing network equipment, and ensuring system performance. This Field Operations Manager will be responsible for auditing switches and network equipment while providing back-up support to diagnose, analyze, and maintain district computing standards. The position supervises the Field Operations team, ensuring project success and customer satisfaction, while coordinating with IT leadership to meet service level agreements. This Field Operations Manager is also responsible for College Aide employee training and placement in the field where they will help assist the team. Additional duties include training staff, managing test processes, implementing change management, and ensuring security best practices. The role also involves collaborating with district leadership and project managers to prioritize deadlines and maintain strong communication across IT teams. This Field Operations Manager will also work alongside of the IT Service Desk team to manage ticket prioritization and scalation as needed.
We are looking for a detail-oriented, organized, collaborative leader with excellent problem solving skills. This position is an on-site role in Thornton, Colorado. This position can support a salary range of $94,000 - $118,000 based on experience level. If interested, please apply!
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
- Bachelor's Degree in Computer Science or related major
- 6+ years of technical supervisory experience and system administration experience.
- Experience with systems lifecycle management and end-user support
- Knowledge of Microsoft office suite and google admin
- Imaging experience
- Experience troubleshooting classroom technology such as printers, monitors, projectors
- Knowledge of operating systems such as Linux, Unix, and MS-Server
- Ability to manipulate Ethernet infrastructure and LAN switches. - Microsoft, Cisco or ISC2 certifications null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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