About the role BURN is looking for a Field Operations Manager - in South DRC who will work closely with various management teams to ensure that business operations are efficient . Duties and Responsibilities: + Inventory Planning & Management : Lead all inventory planning and management efforts in the DRC South Katanga and Lualaba Provinces. Design and develop appropriate processes and procedures to optimize inventory levels and controls across the network of warehouses and stockist points. Build a network of regional warehouses and stockist points from scratch. + Inbound Logistics : Manage all clearing and importation of finished goods (and potentially 'CKD' kits) into DRC from Kenya. + Outbound Logistics : Ensure seamless transfer of stock from the central warehouse in Lubumbashi to the network of regional warehouses (Kolwezi, Likasi & Kasumbalesa) and respective stockist points. + Carbon Registration : Assist in the design and development of strategies to ensure 100% end-user data/registration in both B2B and B2C distribution settings. Ensure all carbon data requirements are adhered to at the warehouses and stockist points. + Aftersales: In collaboration with the Management team, design and develop the Aftersales strategy. Build and manage a network of repair stations from scratch in Lubumbashi, Likasi, Kolwezi & Kasumbalesa. + Team Management : Build and manage a team of warehouse officers and support staff. + Collaboration : Be an organizer and go between Finance, Admin, and other support functions. + Forecasting: Own all shipment forecasts and liaise regularly with Production & Ops teams at HQ. + Reporting : Produce analytical reports for the Management team on the performance. Monitoring of Trade Regulations and staying updated with trade regulations about cooking appliances. Closely monitor any changes in tax/ duty and escalate accordingly. Skills and Experience: + 3+ years of B2B and B2C sales and operations experience at a mid-level in the DRC. + 3+ years of supply chain management experience (demand, supply, and inventory planning) in DRC preferably in an environment of finished goods; parts and kits would be a plus. + 3+ years' experience importing goods into DRC and working with customs. + 3+ years' experience building and managing a network of warehouse and stockist points. + Excellent written and verbal communication skills (English and French). + Strong analytic/number-crunching background, supported by excellent graphical presentation skills + Strong leadership and people development skills. + Experience managing 'Know Your Customer (KYC) programs; develop incentives to ensure the return of end-user data in both B2C and B2B settings. + Working relationships with a range of stakeholders inside DRC customs. + Experience managing a team of direct sales agents. + Bachelor's degree from a university (Master's degree / MBA is a plus). + Enthusiastic, proactive, organized, creative, a desire to 'sell for good' and a willingness to get your 'hands dirty. + Experience working on carbon offsetting projects, preferably with a focus on renewable energy products.                                                  Qualified Female Candidates encouraged to Apply BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).     Powered by JazzHR