Field Operations Support Assistant
SCI Shared Resources, LLC
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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
**JOB RESPONSIBILITIES**
+ Prepares death certificates, prayer cards and related documents
+ Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
+ Prepares and distributes daily schedules, reports, and documents
+ Receives and processes payments and contracts
+ Orders office supplies
+ Assists with the preparation of obituaries
+ Acts as backup to Receptionist
+ Greets family members and friends
+ Communicates client family’s needs promptly and accurately to the appropriate staff member
+ Conveys a sense of concern and empathy with client family members at all times
+ Responds to customer inquiries via telephone, internet and in person
**MINIMUM** **REQUIREMENTS**
**Education**
+ High School or equivalent
**Experience**
+ 1 - 2 years of experience in an office clerical or customer service capacity required
+ Experience working in a customer-focused and fast-paced professional environment required
**Knowledge, Skills & Abilities**
+ Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
+ MS Office Suite experience preferred
+ Basic mathematics skills required
+ Good verbal and written communication skills
+ Strong organizational skills and detail oriented
+ High level of compassion and integrity
+ Ability to maintain confidentiality
Postal Code: 29072-2805
Category (Portal Searching): Administration and Clerical
Job Location: US-SC - Lexington
Job Profile ID: F00216
Time Type: Full time
Location Name: Caughman-Harman Funeral Home - Lexington Chapel
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