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Do you want to use your problem solving skills and knowledge of sales to help improve the health of America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.
Responsibilities Position SummaryIn this role, the Field Account Executive (FAE) is primarily responsible to facilitate customer and prospect meetings in order to identify and sell Concentra’s suite of services. The FAE is supported by a lead development representative who schedules initial meetings with qualified leads. The FAE will continue the customer through the buying cycle.
The DetailsStrategically evaluates and assess customer and prospect needs through various activities conducted throughout sales cycleAnalyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the saleThoroughly research decision makers by persona and industry types in order to formulate solution value propositionWork with sales leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales processFacilitates all customer meetings using various technologyIdentify internal Concentra stakeholders to include in customer meetings throughout the sales processGain formal commitment from customer to utilize Concentra’s servicesExceed sales targets and expectationsCoordinate the timely set-up of Concentra Service Package to ensure smooth implementation for customerCommunicate weekly achievements and customer pipeline status to Concentra leadershipMeticulously run a clean, thorough, and up to date sales funnel via CRM in order to forecast customer usage accurately and timely as neededMaintain thorough understanding of competitive landscape within territoryThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications Education/Credentials/RequirementsBachelor’s Degree from an accredited college or university or equivalent experienceIn lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versaJob-Related ExperienceCustomarily has at least four or more years of sales experienceJob-Related Skills/CompetenciesConcentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and FlexibilityThe ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policiesAbility to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutionsOutstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalismExperience with solution and value-based sellingDemonstrated use of Zoom and/or other customer interacting technologySuccessful service sales experienceProficiency in all Microsoft Office applications as well as Customer Relationship Management (CRM) software.Strong negotiation and consultative sales skillsExcellent analytical and problem-solving skillsHigh ability to handle time effectivelyOutstanding organization and leadership skillsEffective communication skillsExceptional customer service skills Additional Data Employee Benefits401(k) Retirement Plan with Employer MatchMedical, Vision, Prescription, Telehealth, & Dental PlansLife & Disability InsurancePaid Time Off & Extended Illness Days OfferedColleague Referral Bonus ProgramTuition ReimbursementCommuter BenefitsDependent Care Spending AccountEmployee DiscountsThis job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an equal opportunity employer, including disability/veterans
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