Field Scheduler
American Homes 4 Rent
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
Field Scheduler: A Key Role in Our Team
The Field Scheduler is responsible for prioritizing and assigning the work orders for the day-to-day operations of the Field Technicians. The Field Scheduler must have an extensive understanding of the work order systems, the technological and organizational aptitude to plan and manipulate the software to create the most effective schedule, be able to handle multiple tasks at one time, and deliver excellent communication skills and customer service to all.
Responsibilities:
+ Organize and schedule all inspections (move-outs, move-ins, and marketing), and work on both vacant and occupied properties, including regular maintenance and last-minute work orders.
+ Allocate admin time for the team as needed, for training, meetings, etc.
+ Ensure schedules are full, prioritizing value-added work and optimizing the schedule daily by priority and route.
+ Monitor the schedule board throughout the day to ensure all work orders are completed and liaise with team members as necessary for follow-ups
Requirements:
+ High School diploma or equivalent (GED) is required.
+ Associates degree or higher in Business Administration, Management, Real Estate, Business Communications, or a related field is preferred.
+ Minimum of two (2) years of experience in Maintenance, Property Management, Dispatching or Scheduling is required.
+ Familiarity with Scheduling and/or Dispatching functions and software.
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) is required.
+ Familiarity with Yardi Voyager and/or CRM Dynamics is preferred.
+ Proficiency in computer and mobile technology.
+ The capacity to meet multiple deadlines.
+ The capability to implement process improvement changes.
+ The flexibility to adapt to a changing environment and work non-standard hours as needed.
Build your career with us:
At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers. #LI-MA1
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at http://employeeprivacy.amh.com/
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