Job Title: Field Service Business Associate
Job Description

In this Field Service Business Associate position, you will be an essential part of the Field Service Team, assisting with many day-to-day requests. The ideal candidate should have experience working in the back office of an HVAC, electrical, or construction company, and possibly some project management experience. You will be responsible for both field service and administrative tasks, supporting field service technicians with install work and warranty work, and handling various computer-related tasks.

ResponsibilitiesEstimating small service jobs and following up with customers on active quotations and orders.Coordinating with the outside sales force on customer requests.Processing purchase orders, job sheets, and customer invoices in a timely fashion.Communicating with Field Service Technicians, customers, and sub-contractors about logistics and schedules of service jobs.Managing short-term projects to successful completion.Essential SkillsData entryAdministrative skillsClerical supportCustomer serviceWorking knowledge of Microsoft Office applicationsAbility to deal effectively with discounts, percentages, and proportions and currency conversionTyping speed of 50 WPM with 90% accuracyAbility to read and analyze business informationPresentation and customer interaction skillsAdditional Skills & QualificationsConstruction background, such as project admin or administrative support in a construction companyExperience with internal software systems and Microsoft 365 suiteAbility to stay and grow with the companyWork Environment

The work environment includes a mix of remote and in-office work, with 2 days remote after 3 months. Standard working hours are Monday to Friday, 8 AM to 5 PM. The company offers a family-oriented office with full benefits, including health, dental, and life insurance, a 401k plan, paid vacation/personal time and holidays, profit sharing, and a tuition reimbursement program. The culture is team-oriented, with a mix of extroverted and introverted team members. The company values curiosity and a willingness to learn and grow. Additionally, there are team days, food days, quarterly meetings, town halls, company picnics, and a holiday party in January. Community service volunteer events and service awards for 5 years, 10 years, etc., are also part of the company's culture.

Pay and Benefits

The pay range for this position is $50000.00 - $55000.00/yr.

Family oriented office with full benefits - Health, dental, and life insurance, 401k plan, paid vacation/personal time and holidays, profit sharing and tuition reimbursement program

Teams days and food days
Quarterly meetings/ town halls
Company picnic
Holiday party in January
Community group, book clubs, community service volunteer events
Service awards for 5 yrs, 10 yrs, etc.
Profit sharing, based on company performance, last year was 14% of the base salary (average is 5-7%)

Workplace Type

This is a fully onsite position in Omaha,NE.

Application Deadline

This position is anticipated to close on Feb 24, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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