**Job Title: Field Service Assistant** **Job Description** The field service assistant will support the service technician with daily tasks. This includes scheduling projects, ordering equipment and parts, managing inventory controls, answering phones for current and new customers, resolving customer issues, receiving dispatch calls, and performing data entry. The role also involves assisting with project completion as needed. The ideal candidate should be mechanically inclined and able to communicate using industry-specific terminology. Proficiency in Microsoft Office is required. **Responsibilities** + Assist the service technician with daily tasks. + Schedule projects and manage timelines. + Order equipment and parts as required. + Maintain inventory controls. + Answer phones and address inquiries from current and new customers. + Resolve issues for existing customers. + Receive and manage dispatch calls. + Perform data entry tasks. + Assist with project completion as needed. **Essential Skills** + Customer service experience (6+ months). + Experience in construction, electrical, HVAC, auto, or elevator industries (6+ months). + Administrative, receptionist, or clerical experience (6+ months). + Proficiency in data entry. + Ability to manage inventory control. **Additional Skills & Qualifications** + Proficiency in Microsoft Office. + Mechanically inclined with the ability to understand and use industry-specific terminology. **Pay and Benefits** The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) **Workplace Type** This is a fully onsite position in Kalamazoo,MI. **Application Deadline** This position is anticipated to close on Feb 22, 2025. **About Aerotek:** We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.