Our client has an exciting opportunity for a Service Engineer – Field Service Representative (FSR). This a new role will be based out of the Peterborough Ontario site.

The Service Engineer forms part of the Field Service Team.  This opportunity has arisen to join this exciting world-class team providing in-field support to our Naval Customers.  As an FSR, you will be a proactive, self-motivated individual and provide in-service support and technical oversight to our Naval Customers.  You will be responsible for supporting equipment installation, acceptance testing, maintenance, repairs, and some diagnosis on equipment to minimize equipment downtime to ensure customer satisfaction.  You will be responsible for ensuring that specific maintenance programs are professionally administered. You will be required to liaise with the customer and maintain relevant service records.  You will guide the best practices and methods to use at our local facility, and when called upon at other Rolls-Royce facilities.  You will also be responsible for working with onsite engineering to support such things as test procedures, product development and production queries where a higher level of problem complexity is encountered.

Responsibilities:Perform routine maintenance, repair, and commissioning work on equipment following the technical documentationCreate reports documenting the work performedExtensive travel, up to 50% (both domestic and international) is required, sometimes at short notice - often required to spend multiple weeks away from homeEstablishing and maintaining close liaison with all relevant sections of customer organization, and managementReview engineering changes and their effect on the product in the field, including maintenance manual updates and coordinate communication plans with customers on impact on operationsDefine and review processes of the local engineering group to ensure they fall within best practicesReview cases forwarded by the manufacturing engineering department where they require more specialized considerationReview technical issues with customers and vendors as requiredDevelop, Review, and Edit Technical Documents as needed to support the site needsSupport site programs through Integration, Design Verification, and Factory Acceptation Testing
Requirements:In order to be considered for this role you must obtain Canadian Controlled Goods and Reliability Security ClearanceIn order to be considered for this role you must be a Canadian citizen or Permanent ResidentDemonstrated experience operating and servicing mechanical, electrical and hydraulic equipment with a high degree of mechanical aptitudeAbility to read and understand mechanical and electrical drawings, schematics and technical documentationProven ability to apply logical, analytical and innovative thinking on a range of technical problems and to make balanced decisions in complex situations and with incomplete informationProven technical report writing experience in a structured engineering environmentBachelor’s degree in engineering, comparable STEM Degree or applicable experience
Preferred Requirements:Proficiency in computer and technical skills: Ansys, SolidWorks EPDM, SAP, and MS Office.Demonstrated planning, organizational, and interpersonal skills.Proven ability to operate independently within cross-functional teams.Must be able to communicate with the engineering team and maintain an awareness of current efforts, as well as guide others on technical matters

Aplin is an award-winning employment agency dedicated to connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and there are no fees to apply for our jobs or to engage with our recruiters in finding a new career. Companies hire us to help them expand and diversify their teams. All applicants must be legally entitled to work in Canada, which includes having the appropriate documentation, such as a work permit.