Actalent is hiring Field Service Engineers for a great company in Hillsboro. This is a direct hire job opportunity with access to great paid training, good benefits, and bonuses!
Job Description:
We are looking for Field Service Engineers to help install their semiconductor equipment and interact with their customers directly to discuss/troubleshoot any issues or escalations that might arise. This could involve safety conversations with customers along with being able to express complex concepts and summaries for maintenance tasks. This will require a heavy amount of attention to detail and a mechanical base knowledge to be able to follow documented procedures and understand the purpose along with documenting the progress.
DUTIES:
Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment.Have the ability to assist in customer escalations and manage projects.Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.Will be required to develop action plans for problem resolution and be able to present to internal and external customers.Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations.Skills & Qualifications:
Strong Electro-Mechanical troubleshooting experience - through BSEE/ME degree, internships, work experience, military or potentially hobbiesKnowledge of mechanical blueprints and electrical schematics and how to apply them to equipment and troubleshootingAbility to travel to for training 6-8 weeks.Semiconductor equipment experience is highly preferred.#LI-MH3
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Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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