Why join Seegrid?\n

Seegrid is the leading provider of self-driving industrial vehicles. We develop and deliver mobile robots and enterprise software for global leaders in logistics, manufacturing, warehousing, and e-commerce. Our suite of solutions includes vision-guided vehicles, fleet management software, actionable analytics, and best-in-class service and support. Our unique and proven technology sets us apart-our automation solutions have safely driven millions of autonomous miles in real production facilities without a single personnel safety incident. We are seeking energetic, bright, and friendly people to help achieve our vision: to fortify global supply chains and create profitable economies with safe, seamless, and smart mobile robotics solutions. \n

About The Role\n

As a Field Service Engineer, you will play a key role in ensuring the smooth operation and maintenance of complex technical systems and equipment deployed at various customer sites. Your expertise will be essential in troubleshooting, diagnosing, and resolving dynamic technical issues promptly. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and a customer-focused mindset.\n

The Field Service Engineer role is fully remote and may require up to 80% travel.\n
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Responsibilities Include:\n\nPossess an advanced understanding of electrical and mechanical troubleshooting\nProvide technical support and maintenance services, diagnosing issues, and implementing corrective actions promptly\nPartner with Seegrid Support, Engineering and Customer Success teams to provide the best possible resolution to customer concerns\nCollaborate with engineering and product teams to provide feedback on performance and reliability\nCoach customer staff on safety, operation and maintenance best practices\nMaintain detailed daily record keeping and reporting, including resolutions implemented, records of time, expenses and materials\nRemain prepared for customer service calls which most likely require travel on short notice\nTake ownership on-going skill development by engaging in regular product and software trainings\nAdhere to safety standards to maintain a safe work environment\n\n
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Required Qualifications:\n\nAssociates degree in electrical\/mechanical technology, or at least 3 years of experience in complex machinery or industrial equipment\nAbility to work long hours in noisy and busy environments\nAbility to lift 50 pounds\nStrong customer interface with commitment to customer satisfaction\nExcellent communication and interpersonal skills\nAbility to use software to diagnose issues\nStrong work ethic and willingness to learn\nAbility to travel extensively both domestically and internationally and maintain a clean driving record - Passport is required\nMust be a highly responsible individual who can work independently and manage priorities\n\n
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Desirable Qualifications:\n\nExperience using Linux \n\n

Seegrid has been recognized nationally as a Best-Place-to-Work. We'd love to have you join us!\n

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Seegrid is an equal opportunity employer Minorities\/Females\/People with Disabilities\/Protected Veterans\/Sexual Orientation\/Gender Identity.