About the role:
WEG Electric Corp. has a great opportunity for a Field Service Engineer to join our team in Duluth, GA. This role provides field service for commissioning, warranty evaluation, repair and support services for Automation products.
Primary Responsibilities:
Serves as a technical resource for troubleshooting, installation, startup, and commissioning of Automation WEG products. Serves as a technical resource for routine maintenance on various Automation WEG products. Provides technical expertise and guidance for the repair of Automation WEG products. Assists with warranty evaluation to determine whether a specific field service activity falls under a WEG warranty agreement. Combines work efforts with Authorized Service Centers towards achieving the job specific objectives. Demonstrates a functional understanding of industrial applications in order to be able to support WEG products being used within the environment. Demonstrates the ability to understand customers’ internal processes in order to be able to support WEG products being used within the environment. Exhibits effective customer service skills, projecting a positive corporate image. Upon completing activities at a customer site, effectively establishes expectations for any follow-up activities by negotiation timeline and scope of works. Writes service reports based on the work performed. Provides technical report, expenses report and time sheets related to the services executed for billing and record purposes. Provides back-up to the Repair Lab and technical support as needed. Be able to do a training class for Installation, Commissioning, Maintenance and Troubleshooting for low voltage drives. Other duties and tasks as assigned.Education:
HS diploma/GED or Technical certification in a related field. Engineering degree or equivalent related experience is preferred.Knowledge / training:
Use of diagnostic tools and equipment required. Reading schematics and drawings required. Electric Motors and Drives. Understanding of industrial applications, as appropriate for specific product groups required. Intermediate level of MS Office SuiteExperience:.
1+ year of related experience.About WEG Electric Corp.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.