Faith Technologies, a division of Faith Technologies Incorporated (FTI), is an energy expert and national leader in electrical planning, engineering, design and installation. As a comprehensive authority in the field of electrical and energy services, Faith leads industry change through a dedicated investment in technology, strategic project consulting and process engineering that drives productivity, value, and above all, safety. Through innovative practices, Faith drives trends in growth and development with continual investment in their merit-based employees’ skill, leadership and career development.

The Field Service Engineer provides onsite new product start-up, maintenance and troubleshooting services. They create and manage a project plan to prepare the site for product installation such as, but not limited to, facility modifications, and IT networking. In addition, the Field Service Engineer will work with IT departments at customer sites for proper equipment networking, providing technical support in product service, product training and applications, along with consults with product support and other engineering personnel to determine solutions to complex problems in system operation. They implement modifications by providing software updates, installation and testing support. A key part of the role is to develop and maintain ongoing customer relationships regarding all aspects of equipment functionality and software related concerns.

MINIMUM REQUIREMENTS

Education: High School Diploma or GED. Desired Education: Technical degree in Electrical Engineering, Computer Science, Software Engineering or related field. 

Experience: Special Technical Training, Electrical start-up and testing experience including: circuit breakers, transformers, switchgear, VFDs, PLCs, and capacitor banks. Completion of an electrical apprenticeship (8,000 hours) preferred.

Valid state driver’s license and satisfactory driving record is required.

Travel: 50% 

Work Schedule: This position works between the hours of 6 am to 6 pm, Monday through Friday, but may vary and can include, but is not limited to nights, weekends, and holidays. Ability to work a flexible schedule is necessary. 

 

KEY RESPONSIBILITIES 

Contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, etc.). Provides support to Level 2, level 3 and level 4 FSRs and client personal as it pertains to Testing of electrical equipment Interprets blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements. Documents all required information for each site including test reports and service summary to customers.  Responsible for creating documentation and electronic reference material to support the Field Service Representatives Performs site assessment as well as install, commission, maintain, and troubleshoot various equipment (Eaton, ABB, Schneider, etc.) Proven ability to troubleshoot complex technical issues  Communicate with Project Coordinator to ensure smooth execution of schedule  Experience with BMS (Building Management System), Experience with PMS (Power Monitoring System), Knowledge of specific industrial automation systems, Experience with data center equipment, and Proficiency in using computer-aided (CAD) software Ability to build rapport with clients and address concerns in a timely manner Assists in the development of design modifications and software updates. Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

SURGE your career forward!
Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.

Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.

Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.

Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.

We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.

We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success.

FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers.

BENEFITS ARE THE GAME CHANGER
FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:

Medical, Dental, Vision, and Prescription Drug Insurance

Company-Paid Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Award-Winning Wellness Program and Incentives

401(k) Retirement & 401(a) Profit Sharing Plans

Paid Time Off

Performance Incentives/Bonuses

Tuition Reimbursement

And so much more!

*Regular/Full-Time Employees are eligible for FTI benefit programs.

We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:

Uncompromised focus on keeping people SAFE.

Building TRUST in everything we do.

REDEFINING what’s possible.

Rewarding individual results that create TEAM SUCCESS.

If you’re ready to learn more about growing your career with us, apply today!

Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.