This position reports to
Product Marketing Manager
Your role and responsibilitiesAre you ready to join a department with the latest technological advancements in its field and bright future? In this role, you will have the opportunity to execute service work and provide great customer support in accordance with ABB standard processes, quality standards, and safety guidelines. You will also showcase your expertise by displaying a clear understanding of the products, urgency and care in your own area of responsibility. From rapid response and performance improvement to operational efficiency and life-cyclemanagement, Service is one of our fastest-growing areas. Based in Thermi, Thessaloniki and reporting to Product Marketing Manager, you will execute service work related to our EV department (Electrical Vehicle Chargers and UPS).You will be mainly accountable for: • Providing on-site or remote technical support for installation and commissioning of equipment• Handling maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories• Advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines• Creating and maintaining strong relationships with customers• Identifying opportunities for the development of new service applications, equipment and methods.• Travelling mainly within Greece (and Cyprus), as the role gives the opportunity for hands-on support at customer sites
Qualifications for the roleUniversity Degree in Electrical or Electronic Engineering (Technological sector)Sound knowledge of, and hands-on experience in servicing, maintaining, commissioning and repairing of EV products will be considered and assetSolid command of Greek and English languageStrong computer literacy (e.g. Outlook, MS Office, Concur)Excellent time management skills and attention to detailTeam oriented personality and a solutions-oriented approachTrustworthy & ability to succeed in a fast-paced environmentDriver’s license / Ability to travel within GR (and CY at times)
More about usWe value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStoryABB Data Privacy Statement: https://new.abb.com/privacy-notice/candidate#LI-Onsite