The Field Service Engineer reports to the District Service Manager, and works directly with the district team Leads to obtain formal instrument training and field based OJT for certification on BD products. This position must comply with all Quality, GMP, ISO and safety regulations and adheres to company travel policies.Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
Responsibilities:
Provide service, preventive maintenance, modifications, and installations of BD Life Sciences equipment at Customer sites with minimal supervision.
Troubleshoot system failures and provide on-site customer repairs; responsible for delivering both timely and effective repairs.
Manage company assets including, company car, cell phone, computer, tablet, tools, inventory parts, etc.
Establish and foster positive business relationships with customers and peers
Perform administrative duties including, but not limited to, recording time worked, training, expense reporting, etc.
Provide ongoing feedback to customers in regard to instrument repair and status.
Interfacing regularly with the Technical Support organization in order to provide the highest level of customer support
Work closely with district team leads and dispatch to schedule and support customer base.
Qualifications:
High School diploma required. Associate degree in electrical, mechanical or similar engineering or Biomed program preferred
4 years’ relevant experience or military equivalent
Must be computer literate in Microsoft word, excel, PowerPoint and be able to utilize computer-based tools for reports, email and general communication
Ability to work both in individually and in team setting
Must be able to interface with customers, peers, and support personnel in a positive manner as well as the ability to think and act in a logical and methodical way.
Must be able to travel a minimum of 50%
Willingness and ability to work different shifts, on-call, nights and week-ends in case of need
Current valid Driving license and good driving record over the last 3 years is required
Physical Requirements:
Ability to lift 30 to 40 lb. objects from the floor to chest level
Ability to turn manual sockets, crescent wrenches, and screw drivers repeatedly over the course of an 8-to-10-hour day
Ability to sit, kneel, squat, bend, and stand repeatedly in a 8–10-hour period to assemble and repair instrument suites
Ability to push and pull objects weighing up to 70 lbs
Ability to perform fine motor tasks while reaching over the course of an 8–10-hour day
Ability to carry a 30 lb. pack on your back for up to 1 hour
Ability to drive distances of up to 6 hours, and in adverse weather conditions
Able to climb portable ladders and step stools
May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and annual spirometry.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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Primary Work LocationUSA NJ - Franklin LakesAdditional LocationsWork Shift