As an Industrial Field Service Engineer here at Honeywell, you will have the opportunity to provide advanced technical facilitation and expertise to our customers in the Industrial Automation (IA) business unit. You will be accountable for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and dedication to excellence will play a crucial role in the success of our field service operations and the growth of our business.
\nIn this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical facilitation and service.
\nYou will report directly to our Field Service Manager. This role will be based out of Houston, TX. Relocation support may be provided.
\nKEY RESPONSIBILITIES
\n\nTroubleshoot and resolve complex technical issues for our customers\nProvide advanced technical facilitation and expertise for our IA solutions\nWork with cross-functional teams to ensure successful implementation of our solutions\nConduct training sessions for customers and field service engineers\nStay updated with industry trends and advancements, and provide recommendations for improvement\nProviding Technical support (onsite work/break fix, electronic troubleshooting/repair, install migration, process migration, software upgrades, training system configuration, design control, etc)\nTravel: up to 20% (US)\nCompany vehicle provided to travel to customer sites\nYOU MUST HAVE
\n\n4+ years of proven experience in field service engineering working in an industrial environment with a focus on complex technical solutions\nExperience with Distributed Control Systems (DCS)\nStrong technical knowledge and expertise in Industrial Automation technologies\nExcellent problem-solving and troubleshooting skills\nAbility to effectively communicate complex technical concepts to both technical and non-technical stakeholders\nExperience in project management and execution\nStrong customer focus and ability to build and maintain relationships\n\nWE VALUE
\n\nExperience with TDC3000/TPS\nExperience with Experion PKS\nAt least two level 3 or higher Honeywell certifications, one of which must be level 4, or experience necessary to attain such certifications within six months\nBachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics\nStrong guidance and mentoring skills\nContinuous learning mindset and willingness to stay updated with industry advancements\nResults-oriented approach and ability to drive projects to successful completion\nStrong problem-solving and thoughtful abilities\n\nBENEFITS OF WORKING FOR HONEYWELL
\nIn addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
\nThe application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
\nABOUT HONEYWELL
\nHoneywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en
\nTHE BUSINESS UNIT
\nHoneywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
Additional InformationJOB ID: HRD252034Category: Customer ExperienceLocation: 2101 CityWest Blvd,Houston,Texas,77042,United StatesNonexemptEngineering (GLOBAL)Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.