Field Service Engineer II
Xylem
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Xylem is Hiring! { Remote }**
**Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions.**
**The Field Service Engineer will be able to operate independently; responsible for moderate to advance complex projects configuration of customer solutions of moderate to advanced complexity. They operate independently according to complete project requirements. The FSE typically does not report to the office daily, high percentage of time will initiate travel from home to customer sites. There will be times that reporting to the office for parts and equipment.**
*****Hemodialysis equipment & Marcor brand equipment preferred**
**We offer a full benefits package to include Flexible Time Off (FTO) , health, dental, vision, investment savings plan, and additional miscellaneous benefits.**
**Core Responsibilities:** **To perform the job successfully, an individual must be able to perform each essential duty satisfactorily:**
**Hemodialysis equipment preferred**
**Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered** **to succe** **e** **d a** **n** **d h** **i** **g** **h** **ly acc** **o** **u** **n** **tab** **l** **e to le** **a** **d.**
**C** **o** **nfi** **g** **ur** **e** **s sol** **u** **tio** **n** **s bas** **e** **d o** **n** **pro** **d** **uct or proc** **e** **ss sp** **e** **cific** **a** **tio** **n** **s an** **d** **req** **u** **ir** **e** **me** **n** **ts.**
**Incre** **a** **se** **d** **resp** **o** **ns** **i** **b** **i** **l** **i** **ty for sup** **e** **rvis** **i** **o** **n** **of pr** **o** **ject** **s** **.**
**Takes o** **n** **a le** **a** **d** **e** **rsh** **i** **p ro** **l** **e i** **n** **th** **e** **tec** **h** **n** **i** **ca** **l** **dir** **e** **ctio** **n** **o** **f** **a j** **r** **. e** **n** **g** **i** **n** **e** **er a** **n** **d the d** **e** **ve** **l** **o** **p** **me** **n** **t of the** **i** **r skil** **l** **s.**
**R** **e** **vi** **e** **ws tech** **n** **ic** **a** **l co** **n** **ce** **p** **ts of majo** **r** **proje** **c** **ts.**
**C** **o** **mmits to de** **l** **iv** **e** **ra** **b** **l** **e** **s with custom** **e** **r** **s** **an** **d** **/or mg** **m** **t.**
**Dr** **i** **ve va** **l** **u** **e** **creati** **o** **n i** **n** **th** **e** **bus** **i** **n** **e** **ss wh** **i** **l** **e** **mitig** **a** **tin** **g** **risk.**
**Develops strategy of execution of work.**
**Takes o** **w** **n** **e** **rsh** **i** **p of bus** **i** **n** **e** **ss pra** **c** **tices t** **o** **ach** **i** **ev** **e** **imp** **a** **ct w** **i** **thi** **n** **th** **e** **ro** **l** **e.**
**Dr** **i** **ve som** **e** **str** **a** **teg** **i** **c custome** **r** **rel** **a** **tio** **n** **s.**
**May ac** **t** **as a me** **n** **tor an** **d** **gu** **i** **d** **e** **others.**
**Effectiv** **e** **l** **y** **pres** **e** **nts an** **d** **exp** **l** **a** **i** **ns e** **n** **g** **i** **n** **e** **er** **i** **n** **g** **conc** **e** **pts both or** **a** **l** **l** **y an** **d** **in wr** **i** **tin** **g** **.**
**Experienced engineer able to independently operate.**
**Education Requirements**
**BS/BA degree in Engineering (Preferred)**
**Experience Requirements:**
**Hemodialysis equipment preferred**
**Mechanical Aptitude**
**Plumbing , electrical , and PLC experience 3+ years is required**
**Safety: wear all required PPE and adhere to all Xylem and Customer Safety practices and policies**
**Ability to pass background check & pre-employment drug screen**
**Clean driving record**
**Skill Requirements:**
**Strong knowledge of operational processes as defined in work area**
**Strong understanding of business acumen**
**Excellent communication skills**
**Work without direct supervision**
**Experience with Microsoft Office including smart devices**
**Must have customer service experience**
**Demonstrates critical thinking and troubleshooting ability**
**Synthesizes technical information and communicates it clearly**
**Derives insight from customer experience to produce outcomes and solve moderately complex problems often in novel and unexpected ways**
**Xylem does not provide visa sponsorship for this position**
**\#LI-JTHOMPSON1**
Salary range:
$70,500.00 - $126,500.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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