Remote, North Carolina, USA
14 days ago
Field Service Engineer II - Electron Microscopy

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Division Specific Information:

The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Location Specific Information:

There is significant travel expected in this role, which will involve supporting customers in Florida, Mid Atlantic regions as well as NC customers around Raleigh, Durham and Greensboro.

How will you make an impact?

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

A Day in the Life:

Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working orderConduct on-site scheduled planned maintenance visitsProvide diagnosis and repair support for customers and other field personnelCultivate and develop positive working relationships with customers, system users, and company personnelTravel, often on short notice, to customer sites to resolve problems or support other field service personnelComplete and submit field service reportsProvide training to customers and users on system maintenanceGive feedback to product quality teamsProvide appropriate input in writing updating and correcting various Thermo Fisher system documentationProvide guidance for various reports including identifying and isolating outstanding problems with the systemAct as a subject expert and resource for training

How will you get here?

This position is ideal for an experienced service engineer wanting to be involved with a team with varied strengths and exposed to a constant variety of customer application areas.

Education

Minimum education requirement is bachelor's degree or 7+ years equivalent education and experience in electronic systems

Experience

5+ years of hands-on technical experience installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, TEM, FIB, or similar systems is idealA detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.

Knowledge, Skills, Abilities

Ability to deal effectively with customersExcellent interpersonal skills; must have a professional working proficiency in EnglishConsistent record of fixing sophisticated systems and subsystems down to the component levelLiterate in MS DOS and Windows software environmentsAble to read and interpret schematicsFamiliar with UHV phenomenon and technologyMust have ability to acquire a valid passport and travel regionally and internationally as requiredMust possess a valid driver’s licensePhysical requirements include the ability to lift up to 50 lbs.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

About Thermo Fisher Scientific!

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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