Field Service Engineer - Pensacola, FL
Ford
The Field Service Engineer (FSE) is the primary interface to Dealers/Technicians to provide repair assistance. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, and tackle all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
This role will be hybrid with consideration for candidates in the geographic area (Pensacola, Florida). Relocation may be available for eligible candidates.
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