Job Purpose and Summary

 The Field Engineer is responsible for installing production printer products and training customer operators. The employed person will work in the Poznań area.

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Main Activities:

Installs production printers  products and trains the customer’s operators.Provides preventive maintenance to ensure OCE & Canon products perform optimal efficiency.Identifies problems and completes on-site repairs including tests.Escalates unresolved problems according to predefined services procedures.Participates in keeping a positive relationship with the customer.Manages tools and time in an efficient way.Maintains a sufficient inventory of parts and materials for on-site service.Works effectively in a small team · Identifies and communicates new sales opportunities

What we ask

Knowledge of Electromechanical systems and relevant IT experience.Good interpersonal communication skills – verbal and written. We expect fluent Polish language and very good in English.Previous field service experience in the fixing of electrical/mechanical/IT issues - preferably print industry relatedAchieves customer satisfaction and loyalty.Exercises proper reasoning and judgement.Acts cost effectively.Maintains a valid driver’s licence.

You will need

Act as a Team Player, Create Solutions to Problems, Drive for Results, Focus on the Customer, Take Ownership and Accountability.

Further Information

Poznań 

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability,  encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.