Field Service Engineer with Robotics
ManpowerGroup
Manpower Engineering is seeking a Field Service/Maintenance Engineering Technician for our Hillsboro, Oregon semiconductor manufacturing client. Contract to hire position (possible perm hire from start for great candidate). Service Engineer installs and supports automation systems/tools such as robots, conveyors, shuttles, and other material handling devices for Semiconductor customer site. Customer support includes on-site maintenance, troubleshooting, and repair services.
**Primary Duties:**
- The initial period will be onsite as new robotic tools are brought in next month. Following that, most support work is done remotely via phone or laptop. Only need to be onsite when machine goes down.
- When not taking service calls or not onsite, you must be self-motivated to be able to read service manuals to be able to solve problems in a short time. Be ready to support.
- On call 24/7.
- Work closely with Manufacturing for machine debug, validation, and commissioning.
- Follow safety practices as defined by client, OSHA, and customers.
- Coordinate and perform installation, startup, validation, and commissioning of systems at customer facilities.
- Perform preventive and corrective maintenance on installed equipment under contract or customer Purchase Order.
- Review drawings, schematics, manuals, and other pertinent information to determine the best solution and proper tools for system set up or problem resolution.
- Communicate with the project team to ensure project awareness.
- Keep accurate service call records and prepare service/warranty and other reports for customers and internal distribution in a timely manner.
- Coordinate with the Engineering Department to ensure that drawings, technical manuals, sequence of operation, and PLC and HMI programs are current and correct.
- Ensure that all field operation work and/or upgrade documentation is updated on the network.
- Between field service assignments: assist engineers with projects, perform product testing, and attend project kick off and lessons learned meetings with Engineering, Sales, and customers.
- Attend technical training classes, as directed by the Service Department Manager, and share this knowledge with peers, interns, and/or FSEs.
**Required Skills:**
- BS/AS Degree in Electrical Engineering is preferred. Equivalent work experience may substitute
- At least 2 years’ experience in a technical, customer focused, field service position.
- Preferred to have experience working in cleanroom environments, following all customer protocols
- Have a firm understanding of motion control systems (e.g., robotics).
- Have a firm understanding of mechanical devices employed in systems or tools such as robots, conveyors, shuttles, and other material handling devices.
- Understand ladder logic to know what is or is not happening in sequence and edit code as needed.
- Excellent customer focus and strong attention to detail. Able to effectively respond to customer complaints and high-pressure situations at customer site.
- Strong analytical, problem solving, and troubleshooting skills. Able to solve problems and handle a variety of situations.
- Excellent verbal and written communications skills.
- Excellent interpersonal, organizational, and time management skills.
- Proficient with standard electronic test equipment. Able to read electrical schematics and controls and mechanical drawings.
- Proficient with Microsoft 365, PLCs, and PCs used in industrial applications.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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