Field Service Manager
JBT Corporation
Overview ... At JBT Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact. The Opportunity ... You will report to the Senior Field Service Manager As Field Service Manager you will manage a team of field service professionals focused on the repair of legacy equipment at customer sites. On a given day, you may: Manage the aftermarket service activities with-in the Protein NA Customer Care organization. Implement aftermarket strategy Mentor team of technicians with necessary tools. Deliver annual sales revenue and gross margin targets. Track customer-facing metrics, financials, and training goals Live the JBT mission, vision and values Create a sustainable organization through talent development Promote safety culture always though leading regular safety calls, completion of safety training (both online and at customer facilities), leading organization in near miss reporting, and adherence to safety policies always. Requirements for the role Bachelor's degree in business, project management, engineering or demonstrated equivalent field service management experience 5 years management experience Experience in aftermarket management experience, focused on developing new approaches to customer needs. Travel & Location up to 50% travel required Must live or be willing to relocate to Alpharetta GA or the Atlanta area will work in the office when not travelling #LI- onsite #LI-SH1 Why work at JBT ... We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT to feed your growth! Benefits: JBT Corporation offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: John Bean Technologies Corporation ("JBT") provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT at 844-286-4524. We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT to feed your growth! Benefits: JBT Corporation offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan. Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative. Equal Opportunity Employment: John Bean Technologies Corporation ("JBT") provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT at 844-286-4524. You will report to the Senior Field Service Manager As Field Service Manager you will manage a team of field service professionals focused on the repair of legacy equipment at customer sites. On a given day, you may: Manage the aftermarket service activities with-in the Protein NA Customer Care organization. Implement aftermarket strategy Mentor team of technicians with necessary tools. Deliver annual sales revenue and gross margin targets. Track customer-facing metrics, financials, and training goals Live the JBT mission, vision and values Create a sustainable organization through talent development Promote safety culture always though leading regular safety calls, completion of safety training (both online and at customer facilities), leading organization in near miss reporting, and adherence to safety policies always. Requirements for the role Bachelor's degree in business, project management, engineering or demonstrated equivalent field service management experience 5 years management experience Experience in aftermarket management experience, focused on developing new approaches to customer needs. Travel & Location up to 50% travel required Must live or be willing to relocate to Alpharetta GA or the Atlanta area will work in the office when not travelling #LI- onsite #LI-SH1
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