Position Overview 

The Field Service Manager manages the field service personnel who perform on-site routine services including installation, maintenance, and repair; including completion of assigned projects related to OSP and ISP including all permitting, construction, red lining and preliminary As Built CAD drawing approval and municipality relations.  The OSP PM will requisition labor and materials to meet timely execution of deadlines and manage general contractors, production reporting and milestone pay sheets, inspectors and material vendors.  Assisting with cost estimates, engineering of lateral construction and design of network planning are key elements of other required duties.

 

Essential Job Functions

Management of permitting, contractors, material vendors, inspectors and all constructionOversees the scheduling and training of field service representativesHandles service contracts and directs support servicesCost & control estimating, preliminary engineering, production tracking / reporting, OSP Insight, etcTrouble Management, emergency restoration and disaster recovery of network assetsInterface with state and local permitting agencies, DOTs and other activities as required

Requirements

BS Engineering related field or Construction Management or related experienceStrong interpersonal, organizational and communication skillsProficient with PCs and Microsoft Office Applications ( Word, Excel, Project, etc.), DeLorme and other mapping software and engineeringCurrent valid driver’s licenseAbility to read and produce field drawings and updates to OSP Insight

Other Skills/Abilities

Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units and record network positioningAbility to prepare, splice and test FOC via use of power meters / light source, OTDR and reporting requirements and fusion splice equipmentKnowledge of “Call Before You Dig” rules and regulations as they apply to a network utility providerKnowledge of grounding principles in an underground utility networkKnowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic networkKnowledge and ability to operate a FOC monitoring system

Physical Requirements 

Must be able to sit, stand, walk, stoop, kneel and reachMust be able to speak, write, read, and understand EnglishMust have visual acuityMust be able to lift 0-25 pounds