Welcome page Returning Candidate? Log back in! Field Service Manager Job Locations US-IL-Any City ID 2024-13752 Category Service Position Type Employee Telecommute Yes About ITT:

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

 The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments: 

Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail marketsIndustrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial marketsConnect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

 ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

Position Summary

Responsible for providing technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support, which requires up to 75% of time of outside and onsite work.

Essential Responsibilities Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application supportComplete rotating equipment alignment to nominated tolerances using dial indicators or laser equipmentTrain and mentor field service personnel smart motor installation practicesProvide on-site start up services and troubleshooting to customers within the United States and document all procedures and recommendations and provide reportsDemonstrate an ability to fault find and self-manage so as to avoid unnecessary breakage or lost time through incorrect installation techniquesTroubleshooting smart motor and associated equipmentAssist with assembly of smart motors and associated equipment including manufacturing and fabricating along with the repair of modifications associated with smart motor equipmentOffer support to field service and monitoring teamOrganize personnel for smart motor installation and activationDemonstrate understanding of motor KPV trendsOffer field service team support with site related fault findingFollow written instructions and complete all nominated checkpoints before handover of paperworkProvide timely advice to Operations Manager of field service tooling and consumables stock deficiencies to allow replacementMaintain tools and equipment in operating condition and advise supervisor of deficienciesImplement the set vision to the Filed Service departmentContribute to a positive safety culture throughout the business by alignment with safety processes, policies and legislation along with support for new initiativesFollow and set a positive example for all ITT Code of Conduct rules and guidelines and ensure commitment to ITT's vision, mission and values and act in accordance with the Working with One Another programAdhere to all company rules, processes, policies and requirements Position Requirements Associates degree in Electrical Engineering or higher desirableTrade certificate in Electrical or electronics desirableRestricted Electrical License desirable or 5 years experience Advanced electrical trouble shooting capabilityBe capable to read & interpret both schematics and Piping and Instrumentation diagramsBe experienced with process & motor control methodologies Minimum 5 years practical experience and knowledge with various motor types Preventative Maintenance & Reliability experience desirablePeople management experience strongly desirableStrong English language skills both verbal and writtenExcellent problem solving and analytical skillsCommitment to ongoing professional developmentBasic computer and Microsoft Office skills including PowerPoint, Excel and WordUnderstand and implement quality principlesEngagement in modern safety principlesProfessional appearance and approach

Availability to travel to support planned business growth

Equal Pay Act Statement We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations. Equal Pay Act Range $109,400 - $163,600 Options Apply for this job onlineApplyEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Connect With Us! Not ready to apply? Connect with us for general consideration. ITT Inc. is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration without regard to age, color, gender, gender identity, national origin, physical or mental disability, protected veteran, race, religion, sexual orientation, or any or any other characteristic protected by law. (Government security rules may restrict certain work to specific individuals based on government criteria.)
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