Join a team recognized for leadership, innovation and diversity

THE FUTURE IS\nWHAT WE MAKE IT.

Field Service Manager
Kuala Lumpur, Malaysia

Start\nyour career by making an impact and real connections with some of the most\nmeaningful challenges around. When you join Honeywell, you become a member of\nour performance culture comprised of diverse leaders, thinkers, innovators,\ndreamers, and doers who are changing the future.

Make\nthe Best You.

Working at\nHoneywell is not just creating incredible things. You will have the opportunity\nto work with our talented and friendly team of professionals and be part of a\nglobal team of future shapers.

Join\nUs and Make an Impact.

We are\ncurrently seeking a Field Service Manager to join our team in our Kuala Lumpur office.  Reporting to the Director Field Service Engineer your focus on daily engagement and teaming with customers,\nteam members, sales and marketing, and project operations to maximize customer\nsatisfaction, excellence in delivery profitable growth.

Field Service Manager (FSM) is responsible for Services business providing\nOperational Management through delivery and execution of service solutions in\ncompliance with customer specifications and contractual agreements, leading a\nteam of field personnel, managing a P&L, owning Nos & driving to\nachieve expected results, growing the service business inside existing and new\ncustomer locations, Support & lead Sales and reporting the current and\nfuture performance of the department.

Key Responsibilities

Develop, lead & motivate a high-performing Services team and\nfacilitate the team’s achievement of goals and objectivesDevelop long-term, high quality sustainable business relationships with customers by engaging with management teams and consistently exceeding expectations Overall P&L responsibility Develop And Report Performance MetricsDevelop and Oversee TeamLead Continuous Improvement ProjectsTrain and mentor field service technicians and engineers

Key Experience & Capabilities:

Bachelor’s degree in business or technical discipline preferredMinimum 10+years of experience in managing service solutions and\ncustomer expectations, Able to demonstrate strong knowledge/application of Distribution Control Systems (DCS), Safety Systems and Programmable Logic Controls (PLC) Process Control experience People management\nexperience. Ability to lead and influence individuals either Directly or IndirectlyExcellent communication skillsDemonstrated ability to influence at varying levels across the organizationDemonstrated ability to operate independentlyAbility to use experience to appropriately apply the established standards Previous customer service experience

About\nUs
The\nworld is changing. And it’s a familiar story at Honeywell. Our $36 billion\nbusiness was founded on a legacy of firsts spanning 130 years. We’re building a\nsafer, smarter, and more sustainable world through our technology and software\nacross each of our 930 sites globally. Our impact is seen in every shape and\nsize around the world. Our solutions are felt daily in aerospace, buildings and\ncities, retail, chemicals and materials, safety, industrial and manufacturing,\nsafety, and supply chains.

Discover\nMore
We’ve\nbeen innovating for more than 100 years and now we’re creating what’s next.\nThere’s a lot more available for you to discover. Our solutions, our case\nstudies, our #futureshapers, and so much more. Learn more at\ncareers.honeywell.com/us/en/

If\nyou believe what happens tomorrow is determined by what we do today, you’ll\nlove working at Honeywell. 

The\nfuture is what we make it. So join us and let’s do this together.

Honeywell\nis an equal opportunity employer, and we support a diverse workforce. Qualified\napplicants will be considered without regard to age, race, creed, color,\nnational origin, ancestry, marital status, affectional or sexual orientation,\ngender identity or expression, disability, nationality, sex, religion, or\nveteran status.

Copyright\n© 2024 Honeywell International Inc.

 

 

Additional InformationJOB ID: req482607Category: Customer ExperienceLocation: No. 2, Jalan Industri PBP 9, Taman Perindustrian,,Pusat Bandar Puchong,Selangor,SELANGOR,47100,MalaysiaExemptGlobal (ALL)