At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team Summary
The Field Services team supports and partners with internal and external stakeholders to provide best in class installation and services of our commercial and residential roofing products. This team supports the entire GAF product line for commercial and residential with additional support for Siplast, GAF Energy and other Standard Industries businesses as needed. This position is remote, however, they will reside in the territory and generally requires the establishment of, and operation from, an in-home office and it requires travel of 30-60% to various customers, events and offsite meetings. The position reports to the Area Director Field Services or Regional Manager Field Services as applicable.

Job Summary
The Field Services Representative performs the day to day services within their assigned region. Responsibilities in this position include performing and completing roof inspections, performing specialized tasks to resolve problems, and providing weekly activity reports within the region. Field work involves Low and Steep Slope roof types. Participate in training and meetings when directed.
Responsible for prioritizing, scheduling and performing warranty, guarantee and complaint inspections within area of assigned responsibility without direct supervision. Field Service Representative will obtain a drone certification within the first 6 months.

Essential Duties

Completes roof inspections including leak and complaint inspections
• Travels to neighboring areas to complete roof inspections
• Prioritizes open inspection requests to formulate a productive and efficient schedule
• Completes Commercial and Residential roof inspections including start ups, interims, and finals
• Complets leak and complaint inspections as assignedAssists in problem resolution, complaints and provide proper written communication to GAF and GAF owners/customers.Provides technical assistance to internal and external business partners as directed.Completes timely reports for all completed inspections

Qualifications Required

H.S. Diploma or General Education Degree (GED) equivalent Required5+ years of roofing experience Required, Commercial Roofing preferred

General Knowledge, Skills and Abilities

Strong communication skills, both verbal and written critical for reports. Critical for advancement.Ability to work toward team goals and provide solutionsStrong interpersonal and customer relationship management skillsTime management skills; ability to prioritize multiple activities and commitmentsAbility to lift heavy equipment and materials, ladders, etc

Technical Knowledge, Skills and Abilities

Understand and comply with GAF Safety requirementsPossess a strong working knowledge of GAF products and proceduresPossess strong computer skills related to GAF software systems as applicableSound general knowledge of commercial and residential buildings, essential, on-goingKnowledge of roofing related products and their installation method, essential, on-goingGood attention to detail critical is for inspections

Physical Demands

Stationary Position - FrequentlyMove/Traverse - FrequentlyStationary Position/Seated - OccasionallyTransport/Lifting - FrequentlyTransport/Carrying - FrequentlyExerting Force/Pushing - FrequentlyExerting Force/Pulling - FrequentlyAscend/Descend - FrequentlyBalancing - OccasionallyPosition Self/Stooping - FrequentlyPosition Self/Kneeling - FrequentlyPosition Self/Crouching - FrequentlyPosition Self/Crawling - FrequentlyReaching - FrequentlyHandling - FrequentlyGrasping - FrequentlyFeeling - OccasionallyCommunicate/Talking - FrequentlyCommunicate/Hearing - FrequentlyRepetitive Motions - OccasionallyCoordination - FrequentlyClimbing - Frequently

Working Conditions

Extreme cold - FrequentlyExtreme heat - FrequentlyHumid - FrequentlyWet - FrequentlyNoise - FrequentlyHazards - FrequentlyTemperature Change - Frequently

Travel Requirements: 30-70%

#LI-CL1

Consideration will be given based on geography, candidate experience, and qualifications.

Annual Salary Range: 67,500-86,250

How We Protect What Matters Most:1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).